Has anyone ever experienced the following problem? If so was there a cure?
Have installed office 2010 60 day free trial. After I click on the shortcut Microsoftword 2010, a window pops up and says "Type your 25-character Product Key". I cut and paste the key in that was given to me and after a few seconds I get a message below the box that says " The key you have entered is valid". This is in green and there is also a green check mark beside the box where I entered the product key.
I then hit the continue button. After a few seconds I get a message in red that says "Installing the product key failed. Please try another product key" There is also a red "X" beside the box where I entered the product key.
How do I correct this?
I've made sure that there isn't another version on my desk top, I uninstalled/reinstalled. I saw on a web site to contact the activation center but when following the steps to determine the activation center tele # for my area at one point it says to start the microsoft application. Well that's the problem. It won't start when entering the product key.
Just wondering if anyone else has ever experienced this? If I can't get this resolved then I would like to find some other software that works just as well as microsoft word.
Thanks in advance
Have installed office 2010 60 day free trial. After I click on the shortcut Microsoftword 2010, a window pops up and says "Type your 25-character Product Key". I cut and paste the key in that was given to me and after a few seconds I get a message below the box that says " The key you have entered is valid". This is in green and there is also a green check mark beside the box where I entered the product key.
I then hit the continue button. After a few seconds I get a message in red that says "Installing the product key failed. Please try another product key" There is also a red "X" beside the box where I entered the product key.
How do I correct this?
I've made sure that there isn't another version on my desk top, I uninstalled/reinstalled. I saw on a web site to contact the activation center but when following the steps to determine the activation center tele # for my area at one point it says to start the microsoft application. Well that's the problem. It won't start when entering the product key.
Just wondering if anyone else has ever experienced this? If I can't get this resolved then I would like to find some other software that works just as well as microsoft word.
Thanks in advance