Laptop CD Drive Problem

[360bhp]

Apologies if this is in the wrong section.

I have a laptop here with a problem.. The CD drive keeps trying to spin up. Screen is black, and doesnt even get to boot up screen. I've reformated the hard drive, but still no luck. Any ideas?

 

[richc46]

Welcome
Start with the driver
Go to search, device manager and uninstall the driver for the CD drive
Then install the most current available.
Then reboot see if that helps

If this is a new problem, see if a system restore will solve the problem.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

Go to event viewer and look for errors that relate to this problem

Try an sfc command
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Make sure that there are no DVD in the Drive.

Boot in safe mode if the drive does not spin, try a clean boot so we can diagnose.
http://support.microsoft.com/kb/929135

 

[360bhp]

Hi Rich, it doesn't even get to the point of starting the laptop up. So I can't delete drivers, access safe mode etc - I think its just constantly in a loop of attempting to start.

 

[richc46]

If you shut it down and then during boot continually hit f8, you cant get to safe mode?