Laggy Laptop?

[CuteWolfPup]

For some reason when I turned on my laptop this morning, it was starting to act sluggish and each program kept freezing. Naturally, I got frustrated and did a reboot, but when I expected to see my desktop, all I got was a black screen with my cursor on top. I rebooted once again, this time in safe mode, to see if I could get to the root of the problem, but I couldn't. I proceeded to turn off my laptop once more, and the black screen went away after waiting around 3 minutes. The first thing I notice is that it's even more sluggish than before and in the security center the malware protection section turned off by itself. Since I kept getting a message saying that it couldn't turn on windows defender, I assumed it was a virus, so for the past six hours I've been running multiple programs such as: Kaspersky 2010 full system scan, Malwarebyte's Anti-Malware, and Advanced SystemCare, as well as disk defragmenter and disk cleanup in hopes of speeding things up. No virus, no malware, nothing. I've tried making less programs appear on startup and even tried system restore.. But for some reason those dates got erased, even though I'm positive I made a system point last month. I've also noticed 22 gbs got erased, but of what I'm not sure. If it's of any importance, I always have UAC turned off. If anyone has any thoughts to what could be slowing down my laptop and constantly freezing programs, or even how to turn on Windows Defender, please let me know.

Type: Windows Vista Home Premium SP2
Manufacturer: Toshiba
Model: Satellite
Processor: Intel(R) Core(TM)2 Duo CPU
64-bit

HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:21:58 AM, on 28/08/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HiJackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [URL="http://www.google.ca/"]Google[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL="http://www.toshibadirect.com/dpdstart"]Personalized Start Page[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [URL="http://go.microsoft.com/fwlink/?LinkId=54896"]Bing[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [URL="http://go.microsoft.com/fwlink/?LinkId=54896"]Bing[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [URL="http://go.microsoft.com/fwlink/?LinkId=69157"]MSN.com[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper -  {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common  Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} -  C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus  2010\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper -  {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files  (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper -  {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common  Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -  {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files  (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} -  C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus  2010\klwtbbho.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -  {2670000A-7350-4f3c-8081-5663EE0C6C49} -  C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: &Virtual keyboard -  {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files  (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck -  {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files  (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} -  C:\Program Files (x86)\Microsoft  Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -  {8C7461EF-2B13-11d2-BE35-3078302C2030} -  C:\Windows\system32\browseui.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program  Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -  Unknown owner - C:\Program Files (x86)\Common Files\Symantec  Shared\ccSvcHst.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program  Files (x86)\Common Files\Macromedia Shared\Service\Macromedia  Licensing.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro  International - C:\Program Files (x86)\O2Micro Flash Memory Card  Driver\o2flash.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage)  - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) -  Intel(R) Corporation - C:\Program Files\Common  Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) -  Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Software Licensing (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) -  Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead  Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead  Systems\DVD\ULCDRSvr.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) -  Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101  (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media  Player\wmpnetwk.exe (file missing)
 
--
End of file - 7776 bytes

 

[ilikefree]

Could be your computer is looking for some of the missing files you have listed in your log.

I would take off as much as I wanted to save and do a fresh install.

It might be easier than trying to find the correct files and replace them.

Or you could try a repair install

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Tutorial thanks to Brink

 

[CuteWolfPup]

I'd rather do a fresh install as a last resort. ^^

 

[CuteWolfPup]

Okay so after seeing all programs that open, I found one that's called kernel32, which apparently is a Trojan. I've tried multiple anti viruses and tried to locate where this program is since it tells me, but it's in a location that doesn't exist. How am I supposed to locate this Trojan when it's in a place that doesn't exist, or how do I make Kaspersky or AVG notice it?

 

[richc46]

Try malwarebytes, it has given me excellent results

 

[CuteWolfPup]

I've already tried that, the program couldn't detect it.

 

[richc46]

Ok lets go this way
Something is making the computer slow, try this and see what happens
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[CuteWolfPup]

I already know what's slowing it down, after turning off the kernal32.exe so it doesn't appear on boot, my CPU usage went down 70%.. now I need help on how to be able to remove it completely from my laptop.

 

[richc46]

I think that you should repost in the security forum. Use a title like kernal32 problem or some such thing, but use the kernal32 title to attract those with experience in that area. There are several experts that I will contact to make sure that you get attention.

 

[CuteWolfPup]

Alright, I'll go do that now. Thank you (=

 

[richc46]

You are welcome and I will contact an expert if your post is not noticed.