Issues with downloads (Itunes,windows clean-up, ect.)

[Elfriot93094]

Ok so I updated my itunes and got an error where it says fatal error during installation. So I looked it up and it said I need to use windows install clean-up. So I downloaded it and now it won't open. I click on it to run it and nothing happens. I get the cursor with the loading hourglass but nothing happens after. Any ideas on what to do because I really want to use my itunes again. And btw I'm kind of computer stupid so it would be better if you explain in not high-tech words. =). P.s. someone mentioned it might be an issue with windows vista, that's why i posted it here...

 

[richc46]

Try uninstalling I tunes. Then download the latestest version after you are sure that you have all the Vista updates and SP's.

Back up first before doing anything.

 

[Elfriot93094]

I have all the latest windows updates and I have already uninstalled and re-installed itunes many time and I tried to download different versions of Itunes and none have worked i keep getting the same result