Internet disconnects on certain webpages

[greg c]

Hi all, I searched and couldn't find a problem to this one.

While browsing my broadband connection is reliably disconnected if I type in an invalid webpage (i.e., if I type in abim.org as opposed to www.abim.org) or sometimes when trying to download a file such as the AVS file converter. If I open a different page I am prompted to connect to the internet which is quickly done but what is causing this- or more importantly, how do I fix it?

Thanks so much.

-Greg

 

[johngalt]

Have you performed a full virus scan and malware sweep? Have you tried a

SFC /SCANNOW

? Have you performed an http://www.vistax64.com/tutorials/114310-internet-explorer-reset.html?filter?

 

[greg c]

Oops, thanks for moving me to the right forum.

I tried the reset, no change. No malware or virii per AVG and ad-aware.

It's weird (to me) that it consistently happens when I go to certain sites or erroneously enter incorrect addresses as noted above.

sfcdetails folder attached from the scannow.

Thanks.

-G

 

[johngalt]

Hmm - it looks like your TCP stack might be corrupted as those same four files cannot be updated / fixed.

Have you run any online anti-malware (aka antivirus) scans? If not, Trend and Kaspersky both have good ones - I'd run both of those (not simultaneously, of course).

 

[greg c]

Thanks- I did some more online searching and found that something I dismissed as Windows gibberish was actually a clue. A window kept coming up with something regarding "wan miniport" which apparently was a clue. By deleting my default broadband program from internet connections the problem is gone.

Thanks for your efforts- I will still run the malware programs you recommended!

-G