Internet Connection? router vs desktop?

Shezamura

New Member
Okay, so I bought a Netgear N600 Wireless Dual Band USB Adapter. I installed it onto my Acer Aspire M5100 Desktop Computer. The adapter was able to connect to the router just fine. But for some reason, it WILL NOT connect to the web. I tried installing the same device on my laptop and it worked perfectly fine. Maybe its because my desktop is a vista 2007? what do I do at that point? :/ I've disabled firewalls, checked Command Prompt. It shows that I am sending information to it, but I never receive any back. Also, I checked to ensure that the router isn't filtering either. I've tried reinstalling, restarting computer, unplugging/turn off power to all the devices, even talked to a representative on the phone for 2 hours. Always get one of these two: Cannot communicate with Primary DNS Server; Ip Configuration issue. I was on the phone with a customer service gentleman, and we were on the phone for 2 hours just trying to get the thing to work. I am now trying to get the computer to work with ethernet cord plugged into the back of it and it still has the issue of not connecting to the internet, but it connects to the router. What am I doing wrong? :(
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire M5100
    CPU
    AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ 2.30 GHz
    Memory
    2.00 GB
I'm totally confused. Which computer is your router connected to? Are you able to access the internet through that computer without the adapter?

Are you using Vista, service package 2? If not, you should update.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
Try this.
1. Plug your internet cable.
2. Check your windows update
3. Go to the optional
4. Look for your wireless upgrade.

Let's say i have wifiV1 currently there should be an upgrade wifiV2 in the optional and then update it after that restart if you are done tell me.
 

My Computer

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