Installing printer on laptop with vista

C

CAROL ANN

New Member
please help. I am trying to install a hp psc1310 series all-in-one printer on acer laptop with vista home. It tells me i do not have administrator privleges. I am the adminstrator and then i change to standard and this does not work.

please help!!!

carol ann
 

My Computer

System One

Posting your computer specs always helps when troubleshooting a problem. Is your Vista 32 or 64?

One suggestion would be to:

Insert the CD but do not install from Autoplay, if given a chance, tell it to "Explore" it, when you see the executable, right click on it and "Run as Administrator".

If that does help, your printer may not support Vista or you may need to update your printer drivers to Vista drivers.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB Samsung Sata 750GB Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Mouse
    Logitech G7
    Keyboard
    Logitech G15
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
Check the label on the back of the printer. What is the actual model 1310 is part of a group of 5 or 6 printer models.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers Trust Graphics Tablet
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