IGFX Error Message

[dubiousraves]

Hi. Starting yesterday, If I'm on Youtube for more than an hour or so, it crashes and I get this message: Display driver igfx stopped responding and has successfully recovered.

I have a 5-year-old Acer 5735 running Vista 64x.

What happens is the video goes dark and the page freezes (can't move the cursor), but the audio continues to play.

I've already tried rebooting several times, which solves the problem for a few minutes, then the same thing happens.

Ideas? Thanks, Dave

 

[richc46]

Dave,
Sounds like your graphics driver.
Go to search by the start button
Type device manager.
In device manager look for any small yellow markers. If they are found update those drivers from the device manager.
If none are found, go to the website of your graphics card manufacurer and update the driver from there. You can find out the manufactuer by going to the device manager,>display adapters and clicking on it. Then look for the name of the manufactuer, mine is ATI.

 

[dubiousraves]

Thanks for the super-clear directions. I'll let you know if they work.

cheers,
Dave

 

[richc46]

You are very welcome Dave.

 

[dubiousraves]

Richard, getting back to you here with a report. I followed your instructions, installing the updated driver from the Intel site. I just now got the same error message, and the same result.

Do you have a Plan B?

thanks,
Dave

 

[richc46]

Go to search, by the start buton. Type event viewer. Under administrative, look for errors that happened about the same time as the problem.

 

[Patonb]

Since it's a built up thing, I'm thinking you have heat build up.

But as you have a crappy Acer....... You're so in luck.

If you flip it over you can pop open the back panel, after removing the battry, and access the cooling system.
I'm bettuing you have a but load of dust at the exhaust.

My 8930g started having video card issues and cleaning it fixed most of the issues.

Search youtube for Acer 5735 and you'll find videos