I think i might have a bad video card. help please?

J

JAWA666

New Member
I've been having a problem with my laptop for the longest time now and its starting to really get me frustrated. when i run full screen applications like my Zune player, VLC player, my games (which gets me sad cause i want to play my pc games) and other apps like those. my screen goes black with colored lines going down the screen and my laptop locks up and i have to shut it down. i took it to best buy where i bought it and they didnt fix it. and after looking through the web i found out that i might have a bad video card but i dont know what to do about it. can anyone give me some help?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5-1003nr
    CPU
    AMD Turion X2 Dual-Core Mobile Processor RM-70
    Memory
    3072MB DDR2 SRAM
    Graphics card(s)
    ATI Radeon HD3200
    Hard Drives
    160GB Hard Drive
What are your system specs especially your video card?

Also, do you have the most recent drivers installed for it?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion DV7-1129wm Entertainment PC
    CPU
    AMD Turion X2 RM-72 Dual Core @ 2.1GHz
    Memory
    2 x 2 GB Hyundai DDR2 400 MHZ
    Graphics card(s)
    ATI Mobility Radeon HD 3200 @ 256 MB
    Sound Card
    IDT High Definition Audio/SRS Premium Sound/Altec Lansing
    Monitor(s) Displays
    17" Laptop Screen
    Screen Resolution
    1440 x 900 laptop, external 17 in LCD 1024 x 768
    Hard Drives
    WD Scorpio Blue 320 GB SATA 5400 RPM Toshiba 68 GB SATA 5400 RPM Second Drive (backup)
    PSU
    8 Cell Lithium Ion Battery
    Case
    Laptop with "light up" HP Logo on outside
    Cooling
    Insane air coming out of Targus dual fan cooler
    Mouse
    Microsoft Wireless Mobile Mouse 3000 / Touchpad
    Keyboard
    Full Keyboard with numpad
    Internet Speed
    Comcast Cable 20 MBps
    Other Info
    Used Primarily for CAD design using SolidWorks 2010. Also I love to watch HD movies using the HDMI output(Netflix). Linked to my Xbox 360 for Windows Media Center 3 USB ports + USB/eSata HP Remote for Windows Media Center and Quickplay Internal Dual Layer DVD+/-RW External HP Lightscribe Dual Layer DVD+/-RW HP Webcam and Microphone
Laptop video cards can be replaced if they are broken the hard part is finding the replacement. Do some research if its asus. Acer or dell I'm sure they can help but I don't think they will send u a cars u gota send ur PC in
 

My Computer

System One

  • Manufacturer/Model
    Custom built Desktop
    CPU
    AMD Phenom II X6 1090T Black Edition 3.2Ghz
    Motherboard
    MSI 890FXA-GD70 AM3 AMD 890FX
    Memory
    8GB Adata Gaming series 2.0 DDR3 1600
    Graphics card(s)
    MSI Twin Frozr 5830 X2 with MSI 5850 Crossfired
    Monitor(s) Displays
    Asus 19", Acer 17"
    Screen Resolution
    1400x900
    Hard Drives
    OCZ Agility 3 60gb, 500GB F3 Samsung Spin point and 5 other HDD's
    PSU
    850W OCZ
    Case
    NZXT Phantom
    Cooling
    2 200mm fans with 6 120mm fans
    Mouse
    Logitec G9
    Keyboard
    Saitek 2
    Other Info
    Major AMD, ATI and MSI Enthusiast.
That is if its not an embeded videocard that shares the laptops ram with it
 

My Computer

System One

  • Manufacturer/Model
    Custom built Desktop
    CPU
    AMD Phenom II X6 1090T Black Edition 3.2Ghz
    Motherboard
    MSI 890FXA-GD70 AM3 AMD 890FX
    Memory
    8GB Adata Gaming series 2.0 DDR3 1600
    Graphics card(s)
    MSI Twin Frozr 5830 X2 with MSI 5850 Crossfired
    Monitor(s) Displays
    Asus 19", Acer 17"
    Screen Resolution
    1400x900
    Hard Drives
    OCZ Agility 3 60gb, 500GB F3 Samsung Spin point and 5 other HDD's
    PSU
    850W OCZ
    Case
    NZXT Phantom
    Cooling
    2 200mm fans with 6 120mm fans
    Mouse
    Logitec G9
    Keyboard
    Saitek 2
    Other Info
    Major AMD, ATI and MSI Enthusiast.
Blackhawk7188 said:
What are your system specs especially your video card?

Also, do you have the most recent drivers installed for it?
Click to expand...

well i have :
AMD Turion X2 Dual core processor
3GB DDR2 SDRAM
ATI RADEON HD 3200 GRAPHICS CARD

and i do have all the latest drivers installed and still gives me the same problem
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5-1003nr
    CPU
    AMD Turion X2 Dual-Core Mobile Processor RM-70
    Memory
    3072MB DDR2 SRAM
    Graphics card(s)
    ATI Radeon HD3200
    Hard Drives
    160GB Hard Drive
Have you tried changing the settings in the Catalyst Control Panel to Performance? Sometimes this makes a difference. My old Dv7 had the same graphics and it works fine. Its an integrated card so it really cant go bad, unless extremely overheated but that is fairly impossible to do.

Is it still under warranty? HP support may have some help with solving this issue. It could be something stupid or complicated...hard to tell from this end.

I wish you luck and I hope this helps.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion DV7-1129wm Entertainment PC
    CPU
    AMD Turion X2 RM-72 Dual Core @ 2.1GHz
    Memory
    2 x 2 GB Hyundai DDR2 400 MHZ
    Graphics card(s)
    ATI Mobility Radeon HD 3200 @ 256 MB
    Sound Card
    IDT High Definition Audio/SRS Premium Sound/Altec Lansing
    Monitor(s) Displays
    17" Laptop Screen
    Screen Resolution
    1440 x 900 laptop, external 17 in LCD 1024 x 768
    Hard Drives
    WD Scorpio Blue 320 GB SATA 5400 RPM Toshiba 68 GB SATA 5400 RPM Second Drive (backup)
    PSU
    8 Cell Lithium Ion Battery
    Case
    Laptop with "light up" HP Logo on outside
    Cooling
    Insane air coming out of Targus dual fan cooler
    Mouse
    Microsoft Wireless Mobile Mouse 3000 / Touchpad
    Keyboard
    Full Keyboard with numpad
    Internet Speed
    Comcast Cable 20 MBps
    Other Info
    Used Primarily for CAD design using SolidWorks 2010. Also I love to watch HD movies using the HDMI output(Netflix). Linked to my Xbox 360 for Windows Media Center 3 USB ports + USB/eSata HP Remote for Windows Media Center and Quickplay Internal Dual Layer DVD+/-RW External HP Lightscribe Dual Layer DVD+/-RW HP Webcam and Microphone
Blackhawk7188 said:
Have you tried changing the settings in the Catalyst Control Panel to Performance? Sometimes this makes a difference. My old Dv7 had the same graphics and it works fine. Its an integrated card so it really cant go bad, unless extremely overheated but that is fairly impossible to do.

Is it still under warranty? HP support may have some help with solving this issue. It could be something stupid or complicated...hard to tell from this end.

I wish you luck and I hope this helps.
Click to expand...

thanks for the tip. ill change it up right now and ill let you kno what happens

EDIT: so i tried it and it still gives me the same problem. i went back and forth with the hp help and they just kept telling me to update the drivers and other things that i told them that i've already done, so they're kind of useless.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5-1003nr
    CPU
    AMD Turion X2 Dual-Core Mobile Processor RM-70
    Memory
    3072MB DDR2 SRAM
    Graphics card(s)
    ATI Radeon HD3200
    Hard Drives
    160GB Hard Drive
My sister has the exact same laptop and is having the exact same issue as you, i've tried the same things with updating the drivers, and changing the settings to performance, I wanted to know did you ever resolve this issue and if so how did you do it?
I am thinking the computer may require a new motherboard, which is not hard to do i've had it apart before to clean the fan and heatsink assembly.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv5-1003nr
    CPU
    AMD Turion X2
    Memory
    3GB
    Graphics card(s)
    ATI Radeon 3200 Graphics Controller
    Hard Drives
    160 GBs
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