I cant use keyboard or mouse in winsows login

[BlackChaos]

Hi Guys i have a serious problem, 3 days ago i turn on my pc and w8ted till the login screen came up so i tried 2 log in but for some reason my keyboard and mouse didnt wanna movie so i wasnt able 2 log in so i turned the pc off and checked that the usb cables were plugged in and they were but i remved them and plugged it back just in case so i turn my pc back on but it still doesnt work, so i restart my pc and the weird thing is that i can use the keyboard 2 go to bios and stuff so i went 2 safemode but the keyboard and mouse still didnt work and so now i dont know wat to do some 1 please hlp me.

 

[roy69]

This has been mentioned before. Have a search of this site, this may help.
Try turning on legacy usb support for keyboard and mouse in the bios. If this does not work reinstall the drivers using a ps2 keyboard. You can pick them up for under a fiver.

 

[ripbox]

agreed with roy69..... but don't forget if they are wireless try to pair them again and check the battery's are fully charged

 

[johngalt]

And, just because your mouse is not working doesn't mean the keyboard is not - sometimes your login window can still get commands from the KB - try hitting ALT + TAB and see if the cursor appears in your password box - if it does, then type your password and see if you can get in (hit Enter).