Any help would be appreciated! I've never worked with Vista before and as a new help desk tech I need to be able to log into users PC as the admin and cannot figure out how! The client is another PC on my domain. I don't believe I have remote access at this time. I could do it on XP and am lost here. I have my user/password so thats not the problem (dumb, not that dumb). I just don't want to get in trouble on my first day