Help ..WindowsUpdate_80070490 problem

Croatian girl

New Member
Ok, 10 days i've been trying to resolve this but I can't find any good and useful answer and solution about this. Can somebody here please help me about this update, i'm unable to update anything. :confused:
 

My Computer

Hello,

Please follow Flavius' general update post to start with:

1.Reset WU components in aggressive mode How do I reset Windows Update components?

2.Reset WU modules Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

3.Run cmd.exe with administrative privileges (Press the Windows Key + R to open the Run dialogue, type "cmd" without the quotes and press enter) and type:

sfc /scannow

and press enter.

4.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 even if this tool don't solve problem it creates CheckSur.log file in C:\Windows\Logs\CBS folder. The download links are at the bottom, and make sure you select the correct link.

If nothing help pack all files from C:\Windows\Logs\CBS folder and attach to post or upload on rapidshare.com
Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Also:

1. Please download the file from the following link:
Windows Vista (32bit)
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
Windows Vista (64bit)
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe

2. Save the file to D: drive (or a memory stick)
Note: Please select a drive where Windows Vista was not loaded because the file cannot be launched directly from the system root directory. This is not necessarily true, but please do it anyway.

3. Press the Windows Key + R top open the Run dialogue, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
(without quotations) and then press Enter to install the Windows Update
engine.
Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and "/wuforce"

Now, let Windows Update try again.


Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
I couldn't update my Vista x64 Ultimate [I have it on an HP laptop - with only the "recovery discs - so I don't know if I can use the above "fixes"] for almost a year! (with the exception of windows defender updates which always worked) I had the same error code. Here's what i did to solve the problem:

0. I had to remove all other OS's (linux , opensolaris, etc) from my multi-boot config in order to get SP2 to install.

1. disable any antivirus after updating it and running a full scan to delete anything unwanted.

2. verify that the following 3 services are running:

Windows Installer
Windows Update
Windows Module Installer

these 3 services were always stopped - I had to run "msconfig" from a terminal command line, click the "services" tab, click on the services button or label (lower right hand corner) and start them and change their "mode" to automatic - restart the computer and verify that they are started - if not - start them again.

run, from the command line "sfc /scannow" - it takes a while. It will tell you if there were corrupt files that it could not repair. If that is the case, resart the computer, and run it again - I ran it 5 times before it finally stopped giving error messages - and (my error) I am not sure whether or not i had already manually identified the 27 updates that would not auto-install and downloaded and installed a few of them - before it stopped giving unrepairable corrupt file error messages.

3. Making sure that the Windows Update, Windows Installer and Windows Module Installer services are running (see above), run Windows Update (in the normal way by clicking on the Help and Support link in the Start tab), and write down the number of every failed update - or update to be done (same thing when all updates failed) - and search on the Microsoft site for the update in the following way:

"Vista x64 update KB972990" for example - replacing "Vista x64" and the "KB972990" with the OS you are trying to update and the update that won't install. Download them all - then install them one at a time - of the 27 updates that i couldn't get to install, 80% - or more - of them required a restart (and they went though the "configuring update, step 1 of 3, step 2 of 3 and then after the restart, step 3 of 3" - each time - just like a service pack update)

Next - after installing them all 1 by 1 run the sfc /scannow command again - a few times if nesessary, restarting the computer (ALWAYS MAKE SURE DURING THIS ENTIRE PROCESS THAT NO ANTIVIRUS IS RUNNING) (DISK DEFRAG AFTER MANUALLY INSTALLING THE UPDATES MAY HELP, TOO) after each time you run it.

That did it for me - a real hell - but now the Windows Update seems to work - IF i make sure that all 3 essential windows services I mentioned above are running.

UNfortunately, now when i run sfc /scannow - it is finding files it cannot repair once again, but the last windows update worked perfectly ?

Crazy but true.

Good luck
 
Last edited:

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