Help Regarding the BSOD

[Cammy2709]

Hi all, new to the forums and wasn't sure where to post this, but I need some pretty quick advice.
I recently bought a new PC (at Christmas) and have been running Vista Home Premium x64 since I set it up. However, since roughly a week ago, I have been regularly experiencing problems when shutting down or restarting my PC. The desktop disappears and it appears to be shutting down normally but then it doesn't shut down/restart. After around 5-10 minutes the Blue Screen appears. Then it simply reboots as normal and I receive information on the problem.
This pops up after restarting:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8003C88480
BCP3: FFFFFA80065A2050
BCP4: FFFFFA8009D3EC60
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011910-06.dmp
C:\Users\Cameron\AppData\Local\Temp\WER-195734-0.sysdata.xml
C:\Users\Cameron\AppData\Local\Temp\WER60D4.tmp.version.txt

I checked the Reliability and Performance Monitor and checked under Windows Failures and found that the failure type was OS Stopped Working.
I have run a diskcheck, used the memory diagnostics tool to check RAM and there appears to be no problems. I would greatly appreciate any help on the issue before I eventually decide to just re-install Vista.
Thanks,
Cameron

 

[zigzag3143]

Hi all, new to the forums and wasn't sure where to post this, but I need some pretty quick advice.
I recently bought a new PC (at Christmas) and have been running Vista Home Premium x64 since I set it up. However, since roughly a week ago, I have been regularly experiencing problems when shutting down or restarting my PC. The desktop disappears and it appears to be shutting down normally but then it doesn't shut down/restart. After around 5-10 minutes the Blue Screen appears. Then it simply reboots as normal and I receive information on the problem.
This pops up after restarting:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8003C88480
BCP3: FFFFFA80065A2050
BCP4: FFFFFA8009D3EC60
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011910-06.dmp
C:\Users\Cameron\AppData\Local\Temp\WER-195734-0.sysdata.xml
C:\Users\Cameron\AppData\Local\Temp\WER60D4.tmp.version.txt

I checked the Reliability and Performance Monitor and checked under Windows Failures and found that the failure type was OS Stopped Working.
I have run a diskcheck, used the memory diagnostics tool to check RAM and there appears to be no problems. I would greatly appreciate any help on the issue before I eventually decide to just re-install Vista.
Thanks,
Cameron

Hi cameron

We really need the actual file can youo use these to find and upload it to us? [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums

thanks

Ken J+

 

[Cammy2709]

I'll get It done asap. Thanks.

 

[Cammy2709]

View attachment Mini011910-06.zip

I think that's the suggested file.

 

[Cammy2709]

Anyone have any ideas at all? If not should I just re-install Vista? I have the backups here and would think It'd probably be much easier.

 

[stoneys-nutz]

Hello Cammy2709,
The driver that seems to be causing the problem is "hamachi.sys"
Here are a couple of links to explain what it is.

What is the hamachi.sys file?

Hamachi:Buri - LogMeInWiki.com

I would un-install and re-install the driver.
Also, do you have any USB devices attached to your PC ?, if so, read this.

The shutdown process does not finish, and you receive an error message on a computer that is running Windows Vista or Windows Server 2008: "Stop 0x0000009F"

Hope this helps, good luck, and post your results.

 

[Cammy2709]

Well, I am very happy to say that after removing Hamachi from my system, I have completed 6 successful shutdowns and 3 successful restarts. Thanks alot for the fast reply and accurate help. :D

 

[stoneys-nutz]

Your very welcome, i hope all goes well in the future, good luck.