Help!! Needed badly!!

Rkincaide

New Member
Hi,

I have had problems with my windows vista forthe last 2 weeks, at the start i got the windows error recovery screen where it sked me tolaunch the startup repair or to start windows normally, neither worked, i also tried the advanced multiboot screen and nothing worked on there. e.g after pressing repair computer it would give me a black screen.

I also have tried my Advent recovery CD to repair it to factory settings but it gave me the blue screen with lots of writing about how some hardware has stopped vista from running. Yesterday i downloaded the x32 bit? Windows vista recovery from neosmart, this also didnt work till today, i downloaded something and iasked it to completly wipe vista off my laptop whichit done succesfully, i then put the vista recovery disc back in and it worked! there i was jumping for joy, before it asks me for a product key? i then tried a startup repair but then got a message saying that it couldnt repair it automatically! i then tried a system restore butit then said without even starting thati had to specify windows installation i would like to restore!?! it them tells me to follow this command, dont have a clue how to follow it or what it means, 'rstrui.exe/OFFLINE:C:/Windows. I have now found my product key on the back of my computer! typed it in and gave me an error code saying, ' windows cannot open required file D:/Sources/Install.wim.. The file doesnot exsit. Make sure all files required for installation are avalible, restart the installation. Error code: 0x80070002'!!! HELP ME!!

Whats happening? got soo excited wheni saw the vista background appear on my screen then i get brought back down to earth

Any advise would be thouroughly appreciated!
Many thanks in advance!
Ross
 
Last edited:

My Computer

Hello Ross,

I would go ahead and do a clean reinstall of Vista with your OEM Vista Recovery Disc and type in the product key number while installing it.

Hope it goes smoother for you this time,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hi Rkincaide, I believe onec you wiped out the HDD the recovery disk may not work. Duh me.:) You will have to try to fresh install with a complete installation disk using your product key on your computer. You may borrow a coppy from a friend or something. Hope it will work, otherwise it would be hardware issue. Post back.
 

My Computer

System One

  • CPU
    E6850
    Motherboard
    EVGA 122-CK-NF67-A1 680i
    Memory
    4 x OCZ Platinum 1GB
    Graphics card(s)
    ATI Radeon HD 5850 1GB
    Sound Card
    SB X-Fi X Audio
    Monitor(s) Displays
    Samsung 23" 5MS
    Screen Resolution
    2048 x 1152
    Hard Drives
    2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
    PSU
    Seasonic 600W M12
    Case
    CM Centurion 5
    Cooling
    air
    Internet Speed
    100Mbps
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