Help need with updates not loading

B

Bodmas

New Member
Hi

I am new to this forum and need some help

I've been trying up update my laptop to IE9 but so far have been unable to.

It is a Acer 5611 laptop running Vista Home Premium 32 bit (with service pack 2). It came reloaded with Vista.

I have find that the following updates will not load

KB2559049 Error code 8E5E0147
KB2117917 Error code 8E5E0147
KB2505189 Error code 8E5E0147
IE9 Error code 9C47

It also does not appear it is finishing the genuine windows valuation check although it is a genuine installation. I first get the window validation page with a click to continue label, it says it needs me to provide some information and please click to continue the validation process. When I click on it it goes to a Microsoft page advertising computers and software, I cannot find any thing on that page with reference to validation

I have done a SFC scannow and a checkdisc.

I am now at a loss what to try next and any help would be most welcome.
 

My Computer

System One

  • Manufacturer/Model
    Acer 5611
    CPU
    intel T5500 duel core
    Memory
    2 gb
    Graphics card(s)
    on board
    Sound Card
    on board
    Monitor(s) Displays
    wxga
Make a full anti virus scan
Download and make a full scan with malwarebytes.

If negative

Try with your anti virus disabled
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Right click on computer and select properties. If you can see the genuine logo in the bottom right hand corner then your problem isn't with validation. If you don't see the label and you do have a genuine copy then you should call microsoft.
genuine%5B3%5D.png
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
I've carried out a full scan with malwarebytes with nothing found. I have tried it with my virus scan turned off and still the same. I have checked and the genuine logo is in the bottom corner.
 

My Computer

System One

  • Manufacturer/Model
    Acer 5611
    CPU
    intel T5500 duel core
    Memory
    2 gb
    Graphics card(s)
    on board
    Sound Card
    on board
    Monitor(s) Displays
    wxga
I too have this same issue and I run Malwarebytes. This morning I accidently told Vista to cancel for allowing malwarebytes to load. It was only then I recieved a valid windows menu. According to my computer the updates have been disabled since 2008. That is approximately the time I installed the program. Possibly an issue with malwarebytes and Vista? Unsure but seems very likely.


richc46 said:
Make a full anti virus scan
Download and make a full scan with malwarebytes.

If negative

Try with your anti virus disabled
Click to expand...
 

My Computer

System One

  • Manufacturer/Model
    Toshibia Satellite
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