Help getting AVerTV Card to function in Laptop

houdin8888

New Member
Hi.
I bought a Dell XPS M1530 with an AverTV Hybrid NanoExpress ATSC. Unfortunately, I've yet to be able to get help getting this device to work. My system (Vista Ultimate x32)'s Device Manager show the card installed, yet, Windows Media Center's TV setup program claims that "The TV signal cannot be configured because no tuner hardware was detected..."I've installed followed Dell's installation instructions from AverTV;s weblink (AVerMedia MPD Global - TV tuner, HDTV tuner card, PCTV,PCTV tuners, TVtuner, TVBox, TV box, Vista TV Tuner, HDTV, Hybrid TV Tuner, USB Stick TV Tuner, PC TV Tuners, Media Center TV Tuner, MCE TV Tuners, USB TV Tuner, Dual Tuner, TV Tuner card - AVerT) with no improvent.
I had a rather long chat session with a Dell support technician who concluded I had a software issue. He referred me to Dells "DOC" fee-based tech support area who, according to him, could solve my "software" issue. My expeience with AVerMedia's tech support has been non-productive as well, to date. Based on priciples, I don't want spend additional funds to get this device to work with the software provided when i bought the system from Dell. I also saw that Microsoft wants $50 to provide tech support (to deal with Windows Media Center- related issues), so didn't bother with that, either.
Perhaps someone in this forum has had good luck with this card. I'd love to hear about it. Is there other software that I could use for viewing TV programming from this card?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS M1530
The drivers for the card satisfy Vista, MCE will require MCE XP/Vista software encoder. This is what you need to install.

Your express card tv tuner should have come with a driver disk.

Here is you Vista x86 (32-bit) MCE software encoder:
 
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
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