Hi and thank you for looking into my post 
About November of last year, I bought Vista Ultimate (came with the 32/64bit disks) due needing something to play games and and thinking that vista would last me.
Rant:
The problem is, not only am I very unsatisfied on the many problems and FORMATS
due to bad updates, etc.
When it works, it works great, but the price of "the full suite" compared to the basic was really nothing at all. I did not get any word process/office type programs, I only got things that seem more fluff then useful. Most of the things that vista suppose to come with-i found better via open source i.e. OpenOffice, anti virus stuff, etc.
Problem:
My CD's are cracked physically, so how do I get them replaced?
Also, I've seen that some people can get free updates to win7. Would I be eligible for that free update?
Sorry for the odd format of the post, trying to do 13things at one time.
thanks again and have a Blessful DAY!

About November of last year, I bought Vista Ultimate (came with the 32/64bit disks) due needing something to play games and and thinking that vista would last me.
Rant:
The problem is, not only am I very unsatisfied on the many problems and FORMATS

When it works, it works great, but the price of "the full suite" compared to the basic was really nothing at all. I did not get any word process/office type programs, I only got things that seem more fluff then useful. Most of the things that vista suppose to come with-i found better via open source i.e. OpenOffice, anti virus stuff, etc.
Problem:
My CD's are cracked physically, so how do I get them replaced?
Also, I've seen that some people can get free updates to win7. Would I be eligible for that free update?
Sorry for the odd format of the post, trying to do 13things at one time.
thanks again and have a Blessful DAY!