Headphones still don't work

[i_say]

Since i didn't get too much help in this thread i decided to make a new one. I hope you won't consider it as spamming, because it isn't my intention.
Back to topic, this is the Device manager window:


it says it's working correctly but i don't get any sound from headphones (speakers built in the monitor are OK)

in the image there's also "Kontroler zgodny ze standardem High Definition Audio" in System devices which means something like: "Controller compatible woth the High Def Audio Standard"

 

[johngalt]

Where are you plugging in your headphones at? Is that a live jack?

 

[rive0108]

Do you have a Realtek HD audio manager icon near clock?
When you insert headphones you should get a pop up asking what you have atached. If you do not click "headphones" It will not mute the external speakers.

Update Realtek HD audio codec driver
Realtek

 

[i_say]

@ johngalt
I don't know what's a live jack but it's the most common jack - used in mp3 players etc. Located on the front on the computer.
@rive0108
I do have the Realtek HD Audio Manager icon , but when i insert headphones i don't get a popup. I'll try updating.


EDIT: Updated, Plugged headphones, nothing happens, Realtek icon is still on the bar

 

[Dwarf]

Hi i_say,

I think that this is what John means by 'is that a live jack?'. Is the jack physically connected to the relevant header, either on your motherboard or sound card? You will need to open the case of your PC to check - refer to the manual for details of the location of the audio header and its pin assignments.
Dwarf

 

[i_say]

I guess i'll have to wait for my dad, because i have no idea what you are talking about

 

[johngalt]

Just because there is a jack in the front of the computer doesn't mean it is actually connected to anything - that is what we are trying to say. You need to make sure that that jack actually goes somewhere and is connected *correctly*.

Also, you may have a motherboard that won't allow the use of front and rear audio at the same time (My older MSI motherboard only allowed one at a time - and even worse you had to *manually* set which one via a jumper on the motherboard).

Since this is your father's machine, let him be the one to figure out if you have a technical issue or another issue.

 

[i_say]

This is my machine, but i dont' know anything about computers and he does. I don't think jack isn't connected, because before installing SP1 everything worked fine and since that time i haven't opened my computer.

 

[Dwarf]

Hi i_say,

Since your monitor speakers still work, have you tried disconnecting them and plugging your headphones in place of them? It could be that your headphones are faulty. Do your monitor speakers work when plugged into the front panel socket?
Dwarf

 

[i_say]

It seems that the problem lays in the front jack, because headphones connected to the back work and speakers connected to the front don't work

 

[Dwarf]

Hi i_say,

Follow the advice given in my previous post. It could be nothing more than a loose connection.
Dwarf

 

[i_say]

You mean to check if it (jack) is connected to the motherboard?
I'll check, but if it isn't how can i know where to connect it to the motherboard?

 

[Dwarf]

Hi i_say,

Yes, that is correct. For details on the location of the header, and the orientation of its wiring, please refer to your motherboard manual. If you wish, I can locate the relevant information for you if you reply with the EXACT make and model of your motherboard.
Dwarf

 

[i_say]

GIGABYTE S Series GA-965GM-S2
I think that's all

 

[Dwarf]

Hi i_say,

Here are a couple of diagrams for you. Hope that this helps. Of course, you can't rule out a defective jack socket.
Dwarf

 

[i_say]

Of course, you can't rule out a defective jack socket.

What do you mean?

and

that means i have to get sure if "Audio" is connected to "F_Audio" yes?

 

[Dwarf]

Hi i_say,

A defective jack socket is simply one that doesn't work due to an internal fault on the jack or possibly a break in the cable that connects it to the header on the motherboard. Your second query about connecting 'Audio' to 'F_Audio' is incorrect. The sockets marked 'Audio' are the sockets on the rear of the motherboard, whereas 'F_Audio' is the header to which the cable to the front panel audio jacks is connected. Check the second diagram from my previous post for details on the pin assignments for this header and refer to your motherboard manual for further information. It could be that, although the cable is connected, it has been connected incorrectly.
Dwarf

 

[i_say]

It doesn't seem to be possible, because everything worked fine before installing SP1 :/

 

[johngalt]

Just because something worked yesterday does not mean it is still working today- contrary to what you said, it seems *very* possible.

 

[Dwarf]

Hi i_say,

As John says, it is perfectly possible for something that was working on one day to stop working on another. However, there is another possible explanation for your problem, which I have only just noticed. Are you using an AC'97 front panel audio module? It is possible that when you installed SP1 that the audio driver was reset to use its defaults, i.e. HD audio for the front panel. I assume that you have your motherboard manual available, however if not I have provided a link at the end of this post. This is in PDF format. If you haven't got Adobe Reader, then I provide a link for this as well.
Dwarf



GIGABYTE - Support - Motherboard - Manual - GA-965GM-S2 (rev. 1.0)

Adobe - Adobe Reader Download - All versions