FireFox Problem

[innocentboy]

Hi EVERY1

from few hours i m facing a problem with firefox

i visited the homepage of firefox but still i couldn't find the solution

whenever i open the firefox a message come such

WELL, THIS IS EMBARRASSING
FIREFOX IS HAVING TROUBLE RECOVERING YOUR WINDOWS AND TABS.
THIS IS USUALLY CAUSED BY A RECENTLY OPENED WEB PAGE

if i RESTORE or START A NEW SESSION
the probelm still exist

i couldn't open any web page or browser
it stuck and hanged all the way


Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinstalled twice with the same result, what do I do to restore Firefox?

i hope u people get me what i mean

i uninstall reinstall several times but no result

One More problem that i am facing is
Internet Explorer it stops working or restarts unexpectedly

 

[richc46]

Welcome
Problem is with both IE and FF, so probably not the browser
Try a clean boot to help diagnose
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If this does not help
Run a full antivirus scan
Download and make a full scan with malwarebytes

Take the ping and speed tests
Below B for ping is a problem
Speedtest.net - The Global Broadband Speed Test

Try after you turn off antivirus

Right click on the interent monitor icon, lower right and then diagnose and repair

Hit alt cntrl and delete go to
performance, how much memory is shown

Go to search type event viewer and look for errors from the adminstrative location

Did this start after an event that you can identify? Maybe new software etc.

 

[innocentboy]

Welcome
Problem is with both IE and FF, so probably not the browser
Try a clean boot to help diagnose
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If this does not help
Run a full antivirus scan
Download and make a full scan with malwarebytes

Take the ping and speed tests
Below B for ping is a problem
Speedtest.net - The Global Broadband Speed Test

Try after you turn off antivirus

Right click on the interent monitor icon, lower right and then diagnose and repair

Hit alt cntrl and delete go to
performance, how much memory is shown

Go to search type event viewer and look for errors from the adminstrative location

Did this start after an event that you can identify? Maybe new software etc.

Thank you so much Richard

it worked

i can open my firefox

superb amazing

 

[richc46]

Which suggestion?

 

[innocentboy]

Welcome
Problem is with both IE and FF, so probably not the browser
Try a clean boot to help diagnose
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If this does not help
Run a full antivirus scan
Download and make a full scan with malwarebytes

Take the ping and speed tests
Below B for ping is a problem
Speedtest.net - The Global Broadband Speed Test

Try after you turn off antivirus

Right click on the interent monitor icon, lower right and then diagnose and repair

Hit alt cntrl and delete go to
performance, how much memory is shown

Go to search type event viewer and look for errors from the adminstrative location

Did this start after an event that you can identify? Maybe new software etc.

Which suggestion?

Problem is with both IE and FF, so probably not the browser
Try a clean boot to help diagnose
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[richc46]

This is what you need to do.
Put those services back a few at a time, so we can see which one causes the conflict.
Probably the AntiVirus. Once we know which one we may be able to fix.