Fake Windows Vista Recovery alert

[AMac]

My sons laptop got infected by the fake Vista Recovery scam. Whereupon loading the system takes over the desktop and begins to run though what look to be sever hard disk problems plus Ram overheating in fact you name it and they've come up with it

So I "system restored" back a few weeks and that seemd to do the trick until I tried surfing via Firefox. Now I'm getting redirects when I try to connect to any security sites such as Eset or Malawarebytes. Currently running and Eset Online scan but dont hold out much hope for finding anythging with that so has anybody got any bright ideas on how to remove this PITA ?

I can connect via other PC's in the house but I'd have to burn any programs you recommend onto a CD to try and load onto my son's laptop in Safe Mode perhaps ?

Thanks in advance

 

[richc46]

Welcome
Sorry that you are having problems. I will contact a specialist in this area and you will receive excellent help, just be patient.

 

[Jacee]

Hi AMac
Please click on this link and follow all of the instructions. Remove Windows Vista Recovery (Uninstall Guide)

 

[AMac]

Thanks Jacee I'm on the case :D


On a slightly different topic but as a matter of interest, how many people on here have moved on to Windows 7 from Vista and is it a relatively simple task to migrate from one to the other ?

 

[richc46]

Very easy.
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html?filter[2]=General Tips
Be sure to buy the upgrade version, its much cheaper.
With the upgrade version, you do a clean install and the results are just like the more expensive full cost DVD.
You can watch it on You Tube, also. It will be nice to know exactly what will happen next, when you do it.

 

[AMac]

OK thanks to you both we now have a fully functional laptop albeit with a new version of Malwarebytes and a few other useful scanning programs. Would like to know how this got on to my son's machine as we'd just purchased Kaspersky's all singing/dancing security software

He uses his iphone to connect to the laptop so do we need to think about Mobile screening software as well ?

 

[Jacee]

You might want to ask here iPhone Forum