Fails to install Service Package 1

bctj

New Member
Has anyone got a fool-proof answer to this problem?

My dell pc has failed to automatically update with Service Package 1. I have cleaned up the registry using CCleaner, manually downloaded the 400+KB 32 bit version, gone in to safe mode, and tried to install is as system administrator. It gets 3/4 way through and then I get 'error code 0x80070002, go to go.microsoft.com/fwlink/?LinkId=101139' which is an out of date link.

Reason I'm trying to download it is because I have so many problems with Vista and hoping it might solve a few...

I have read a number of posts on this (most are quite old now), and tried much of what has been suggested but still no joy.

Would be grateful for some help on this.
 

My Computer

1.Have you tried install service pack from Microsoft Download Center in safe mode?
2.Reregister WU components in aggressive mode How do I reset Windows Update components?
3.Reregister WU library Repair & Fix Windows Updates with Fix WU Utility | The Windows Club
4.If you have installed any extra language pack then restore default language.

if non of above suggestions help follow below:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
3.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:

firegenul

it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm

4.Find CBS.log file in C:\Windows\logs\CBS folder

all files CBS.log,CheckSur.log,Report.txt,firegenReport.htm pack to ZIP format and attache to post
 

My Computer

Thanks. Have done 1 and 2, dont want to fork out money for 3, and 4 not applicable. And a bit reluctant to attach files to post on this forum!
 

My Computer

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