Explorer.exe

Stex

New Member
PLS HELP ME WHEN I WANT TO DELETE SOMETHING EXPLORER.EXE POPS OUT LIKE THIS

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: VProShellExt.dll
Fault Module Version: 12.0.0.20352
Fault Module Timestamp: 460b265b
Exception Code: 40000015
Exception Offset: 00128f8a
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1105
Additional Information 1: f5bf
Additional Information 2: 63338ea6277c6d3bb40642fc315c95cb
Additional Information 3: c6cf
Additional Information 4: 65b8390b901d22cee18941a28afd0279
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Microsoft Online Crash Analysis HOW TO FIX THIS PLS HELP ME !!!!!!!!!!!!:cry:
 

My Computer

System One

  • Memory
    2.00 GB
The crash is caused by VProShellExt.dll. The web says that's some sort of Norton "save and restore" add-on. The problem may be fixed with an updated version of that DLL from Symantec. (The one that's currently on your machine is timestamped "29 Mar 2007 02:37:15 UTC")

Otherwise, if you deactivate or remove that shell extension, Explorer will stop crashing.
 

My Computer

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