Explorer.exe crashing on ANY right-click

ewmusic39

New Member
I have been having this problem for some months now, and I do see that others have had *almost* the same problem, but only occasionally. I can't seem to get anywhere with the solutions on the other threads, either. But any time I right click on anything on my desktop or in the Windows explorer, explorer immediately stops working and has to restart itself. While I have found a few ways to get around it, I really would like to get it fixed completely.
 

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Welocme
Do you have the most up to date explorer 9?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
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    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
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    Dell USB 4 button optical
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    DSL provided by ATT
If I'm reading it correctly in the Event Viewer, I'm apparently running version 6.0.6002.18005 Where do I update that, from Microsoft's website?
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I have just read your first post, again and aplogize.
Lets see if we can limit the cause to only one.
Do you have any problems in safe mode?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Run an updated and full anti virus scan
Download and make a full scan with malwarebytes
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hello there,

Most of the times the Explorer crashes due a bad or corrupt Context Menu the best way to troubleshoot is to download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

Regards,
Captain
 

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