Email Attachments

[Hiawatha Highlands]

Hey

Can anyone tell me why I can't open attachments that are sent to me or why no one can open the attachment that I send them.

Help!!!

 

[Brink]

Hi Hiawatha Highlands,

Welcome to the forum.

It may depend on the what file extension type the attachment is. You may need to save the attachment to the desktop first, then open it.

Double check these settings in Windows Mail:
1. Click Tools - Options
2. Click Security tab
A) Dot Internet Zone
B) Uncheck Do not allow.....
C) Uncheck Block images and......
3. Click Send tab
A) Make sure HTML is dotted under Mail Sending Format
B) Click HTML Settings button under Mail Sending Format
C) Make sure Quoted Printable is selected for Encode text using:
D) Have only Send pictures with messages and Indent message on reply checked
E) Click OK.
4. Click OK to apply changes.
5. Close and reopen Windows Mail.

Hope this helps,
Shawn

 

[Hiawatha Highlands]

Thank you for the quick response.
Although I am having this problem in Microsoft Outlook Office Mail, Not Windows mail.

Any suggestions there?
Thanks again

 

[Brink]

Sorry, I'm not familiar with Outlook. You might try posting a copy of this question in a Outlook Newsgroup for someone that knows more about Outlook.

See: news://msnews.microsoft.com/microsoft.public.outlook.general

Shawn

 

[Hiawatha Highlands]

Thanks for the link, and your time and knowledge.

Tina
Hiawatha Highlands

 

[Brink]

Your welcome Tina,

I hope you get a solution soon.

Shawn