DVD drive is gone. :( Please help.

W

WalkerThrough

New Member
Hi,

I would very much appreciate some help. I've been working for a week applying fixes to no avail. I have an HP compaq notebook and the DVD drive (TSST TS-L632H) disappears for no apparent reason. I did a system recover, which reinstalled original factory software and settings. The drive reappeared right after system recovery, but now it randomly appears and disappears. Microsoft Fix It does not fix it. There are no upper or lower filters in registry. Device Manager does not show it. I have Vista home premium. Sometimes I boot up, and there it is. However, later it disappears.

Once I opened My Computer after restarting. I watched as the drive was present, and then as the green loading bar was moving to completion across the top of My Computer, I saw the drive disappear. I have tried taking out the drive and putting it back in, doesn't help. If I do system restore to a time when the drive was present, after the restore it still isn't present. I am wondering if Windows DVD Maker is causing some conflict. I can't find any other Dvd burning software, besides that. I can't uninstall DVD Maker because it is part of OS. I also heard there might be some conflict with the AHCI driver. Any ideas?? Please help!

God bless you,
J.
 

My Computer

System One

Hi WalkerThrough, I think I know what has happened, your optical drive may not have been allocated a letter, go to the start menu and type in "computer management" and hit enter, this will bring up a window with loads of sub menus, find disk management and click it, now see if your drive appears there, if it does then right click and click on "change drive letter and paths" now click add and choose a drive letter from the drop down menu that isn't being used, click ok and then exit the management, restart your computer and your drive should be back permanently, if not then you may have a faulty optical drive or cable.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Hi,

Thanks for your reply. Actually, when the DVD drive disappeared, it also disappeared from disk management. Right now, it has been working and showing in device manager most of the time I'm using the computer. However, sometimes it disappears when I wake up from sleep. Could it be a faulty DVD drive? I thought that was not the problem because when I do a system recovery back to original shipping conditions, it always reappears then on first boot up. When it disappeared, I updated to Service Pack 2 for Windows, and it reappeared. Any idea how to keep it from disappearing when the pc wakes up from sleep?? Please help. Thanks.

God bless you,
Walker
 

My Computer

System One

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