Driver software could not be located

[chimp78]

Hi,
I got WD Element External Hard Drive. It doesn't come with CD, because it is just a plug in and ready to use one. I plugged it in, but Vista asks me to install driver software for this new device. But, it could not install any driver software found online or anywhere. There is a yellow triangle at Device Manager, and I tried to click to update/install new driver software. It states;

This device is not configured correctly. (Code 1)

There is no driver selected for the device information set or element.

To reinstall the drivers for this device, click Reinstall Driver.

However, it could not find any software to install after reinstall driver.

How can I solve this?

Thanks.

 

[richc46]

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

 

[chimp78]

Thanks, I used my laptop which is XP, and connected it to USB. It is fine and doesn't need any driver because it is just a plug in and ready to use. I am using my laptop to use it, not my desktop for now.

I used a small USB to save the files from my desktop and then use it on laptop to save it on external hard drive back and forth. It is a time consuming, but I don't mind, though

 

[ilikefree]

Was the yellow triangle on Mass Storage Device?