driver for HP ScanJet 4400C wont install

JimJoe

Vista Guru
resolved: driver for HP ScanJet 4400C wont install

Yes, old scanner. But it works just fine on my WinXP machine. Of course, my XP computer needs repair work and wont boot.

I went to the hp.com site and found a driver for WinXP, I figured I would run it in compatibility mode. It only partially extracts. The setup.exe file is one of the parts that doesn't extract.

Any suggested solutions to the scanner driver hiccup ?

Thanks !
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1700
    Motherboard
    ASUS
    Memory
    3 gigs
    Graphics card(s)
    EVGA 1 gig GeForce 210
    Monitor(s) Displays
    Vizio 21" tv
    Screen Resolution
    1920x1080 resolution
    Hard Drives
    1 terabyte sata in 1 partition
    Cooling
    fans that came with it
    Mouse
    basic USB
    Keyboard
    basic USB
    Internet Speed
    3 megabits on a cable modem, wired

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Mouse
    MICROSOFT WIRELESS MOUSE
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Internet Speed
    CABLE 15MBPS
Thanks. I see some problems there, but I'll look it over more later today.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1700
    Motherboard
    ASUS
    Memory
    3 gigs
    Graphics card(s)
    EVGA 1 gig GeForce 210
    Monitor(s) Displays
    Vizio 21" tv
    Screen Resolution
    1920x1080 resolution
    Hard Drives
    1 terabyte sata in 1 partition
    Cooling
    fans that came with it
    Mouse
    basic USB
    Keyboard
    basic USB
    Internet Speed
    3 megabits on a cable modem, wired
your welcome
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Mouse
    MICROSOFT WIRELESS MOUSE
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Internet Speed
    CABLE 15MBPS
I forgot about my WinXP laptop. I ran the exe file there. Once it created the folder and extracted all the files, placed them on a usb thumb drive. Copied them onto my Vista computer.

I couldn't find all the tabs they mention on that page you linked to. I had to finagle around after reboot. It wouldn't warm the lamp.

As mentioned on that web forum, I did go into Device manager as suggested and even though I had run the setup program, I still had to use device manager to install the driver.

This time when I clicked on the desktop icon, itwarmed the lamp, and did a scan.

So, while I am not exactly certain of every step, I did get it to work.

Thanks !
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1700
    Motherboard
    ASUS
    Memory
    3 gigs
    Graphics card(s)
    EVGA 1 gig GeForce 210
    Monitor(s) Displays
    Vizio 21" tv
    Screen Resolution
    1920x1080 resolution
    Hard Drives
    1 terabyte sata in 1 partition
    Cooling
    fans that came with it
    Mouse
    basic USB
    Keyboard
    basic USB
    Internet Speed
    3 megabits on a cable modem, wired
Ah, I logged in as admin, set the security properties on the icon as 'full control' and it came up much faster, didn't have to go thru a 'not responding' error, and it scanned.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1700
    Motherboard
    ASUS
    Memory
    3 gigs
    Graphics card(s)
    EVGA 1 gig GeForce 210
    Monitor(s) Displays
    Vizio 21" tv
    Screen Resolution
    1920x1080 resolution
    Hard Drives
    1 terabyte sata in 1 partition
    Cooling
    fans that came with it
    Mouse
    basic USB
    Keyboard
    basic USB
    Internet Speed
    3 megabits on a cable modem, wired
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