Driver for bluetooth not holding

[Kate22]

Hi All
Have a new laptop Acer 6930. I setup the bluetooth and says bluetooth ok.
and did some mobile camera work via it. But noe every time i start up it tells me I need download the driver again . I do , re do it but it still appears not to be holding.
Any ideas Please.
Also similarly when I downloaded Java I now get a pop up Javaconsole at the the same time as the bluetooth message. I just click the java and it goes away.
Kate

 

[theog]

Take it back to the retail for them to check out.

 

[Kate22]

Thanks for reply, would rather try and find solution as was given it as Xmas and purchased several hundred miles away, so a bit of an inconvenience to say the least Ha!!!

 

[theog]

Hi

Try Acer support:

Acer Support - Welcome to Acer Support

You have 12 months manufacturer guarantee.

 

[Kate22]

Thank you will give them a go and report back

 

[Kate22]

Hi
As promised!!
Well, after some fiddling,(as acer not in till Monday)appears to be resloved, so for the record.
Went into system devices and clicked anything with Bluetooth to do with Drivers, in the sound section I clicked find updates and on first reboot I had the usual pop up box saying 'need to locate the driver'
BUT today no pop up, so hopefully that has been resolved.
Thank you for your response, as it is always comforting knowing someone else is reading and empathising with the problem.
Take care
Kate

 

[theog]

You are welcome. We are here 24/7 to help.