Solved Do not have Windows Installer

[ebrena]

Hi everyone/anyone:
I do not have Windows Installer at all. I get the following message:

The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact Support Personell.

• I have con into Microsoft support and tried to download a Stand Alone Installer-didn't work because I don't have Windows Installer.
• Tried to download Windows Installer Redistributables for Windows 4.0
• I have done a search for Windows Installer on my entire computer
• It is not listed at all in the System Configuration Utility

I am running Vista Home Premium 32 bit Service Pack 2

I would like to just start all over and take of my programs and re-load but I don't have a hard copy disk for Vista Home Premium. It was installed when I purchased the computer. I don't know how to go into the sytem boot areas so haven't touched that. I have been in the registry just didn't do anything as was unsure of what to fix to allow access on the right side.

This is so time consuming and I have exhausted all area's that I know of. I am so frustrated and it makes me dislike Vista more and more. Please Help! Thanks so much!!

 

[Brink]

Hello Ebrena,

What brand is your computer? I'll see if I can find instructions on how you can do a factory restore of Vista.

 

[ebrena]

Hi Brink you are wonderful. My computer is a HP Pavilion a6434f PC

• Pruduct Key is KJ303AAA2L
• S/N is CNX81300ML

I did go on Hp.com/ca/support to only get overwhelmed. I guess My computer brain was getting tired. I appreciate your help so much.

 

[SIW2]

Did you run off the HP Recovery discs yet - if not, that is the first thing to do. You need 2 recordable dvd's.

Creating the Recovery Disc Set in Windows Vista HP Pavilion a6434f Desktop PC - HP Customer Care (Canada - English)

Here is how to restore the machine:

Performing an HP System Recovery in Windows Vista HP Pavilion a6434f Desktop PC - HP Customer Care (Canada - English)

Do the restore from the Hard Drive - it will be faster.

 

[ebrena]

Thx SIW2- I have saved these links and will start fresh tomorrow-had a pretty stressful computer day so packed it in for now-I will let you know how it works.
Thanks so much

 

[Brink]

Please let is know how it went for you Ebrena.