A new fairly new HP laptop, and a couple of times recently when I leave it for a while and it goes into hibernation, when I come back to it everything opens fine and I can move around to where I want to go, but when I try to type, the keyboard is dead!! Nothing!! Screen is fine, mouse works, touch pad works but the keys are dead!! I've tried everything I know but it is simply dead!! Only thing I have found that will get it back into operation is to shut down and re-boot. This is time consuming and really aggravating!! I even tried a "System Restore" to date before it happened the first time. No help.
Any ideas on what causes this or how to prevent it will be appreciated. It's not consistent, so I hesitate to take it back to the store until I can reproduce it.
BJ
Any ideas on what causes this or how to prevent it will be appreciated. It's not consistent, so I hesitate to take it back to the store until I can reproduce it.
BJ