complete computer crash!

[ctburkne]

This problem has me at my whits end so if someone can help that would be great:

So with no further ado here is my problem: a few days ago I came home to a blue or black screen, I turned my pc off to re-start it. It opened to the hp invent screen that provides you with the options of ( F10
=set up, esc=boot menu, F9=diagnostic and F11=system reset ) the keyboard begins to communicate with the pc for a hot second but then everything freezes and even if I try to go into anyone of the provided functions absolutely nothing happens. I tried time and time again to get into the operating system so I can at least whip the system clean and re-install the computer via the boot cd but no matter what I try nothing seams to be working!


Someone HELP HELP HELP this poor girl, I don't know what else to do, I even disconnected the power supply and then pressed and held the power button for 20 seconds, disconnected all the innards from the drivers, took out the battery and still nothing!!!!!!!

 

[richc46]

Sounds like you had a BSOD
Try to get up and running with this
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

• Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
• Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
• Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

 

[richc46]

If you can get up and running follow these instructions and you will be helped
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html