Code 8024402C

[Alexus Andros]

Hi guys: I am running Windows Vista Home Premium 32-bits and I am encountering the following problems:

1. I can navigate everywere in the NET except for microsoft related pages.
2. I cannot update any windows product. Either I receive "code 80244002C" answer or the applications fails to find an Internet Connection, even when I AM CONNECTED to the net.

Any suggestion will be highly appreciated.

Thanks in advance,
Alexus,

 

[Flavius]

Run cmd.exe with administrative previlliges and type

regsvr32 msxml3.dll

and next check access to MS pages

if no help make this:How do I reset Windows Update components?

 

[Alexus Andros]

Flavius: Thanks for the hints.
I tried the regsvr and it did not work. Since the link is also a microsoft page, I can´t access either.
I don't know if this have something to do with my network. I have a DSL modem and a wireless router. My PC is connected to the wireless network.

THKs!

PS: I tried to resolve the microsoft address from the Cmd using nslookup. when navigate with the IP address instead of the name, I can access to that (http://65.54.166.122/ph/11732/es instead of support.microsoft.com/ph/11732..) but IT ONLY HAPPENS with windows addresses...

 

[Flavius]

MS link from my post also you've tried? May try reset Internet Explorer
http://www.vistax64.com/tutorials/114310-internet-explorer-reset.html


EDIT
You can also try this:http://support.microsoft.com/kb/972034

EDIT2

I also found these two advices:
http://windowshelp.microsoft.com/Windows/en-US/help/261ae42d-8c84-496e-88cb-a46dff5504611033.mspx

and
http://windowshelp.microsoft.com/Windows/en-US/Help/93b6ab71-8b21-4b50-b40e-abb80eba29271033.mspx