cd rom not working

[Rjay7]

Help!

Both my cd-dvd roms(1x BD GBC-H20N SCSI and 1x DH-16W 1S SCSI) have stopped working since I installed a canon scanner with arcsoft photostudio.

Can anyone help with a sloution please?

Thanking you in advance

 

[dinesh]

Hi Rjay, could you elaborate some more on the issue.
You said that the cd rom is not working. Is it unable to burn, read, play or boot?
What's the exact issue with the cd drive?

 

[Rjay7]

Hi Dinesh, I've deleted lower filter in Registry and rebooted so I can now see the Rom drives and execute manually from them but I can't get the autoplay working. I've configured the vista autoplay options but to no avail! I've checked the Registry values - all set to (1).

I'm all out of options!

Hope you can help or I'll have to re-install.

 

[Rjay7]

Dinesh, Sorry I should have added,- DVD doesn't load and play, Cd audio -the same. USB ditto.

I had the scanner on the computer for 2 weeks and seemed to be working ok including the usb and rom drives.
I installed another canon printer which placed a note on the desktop with info about Arcsoft photostudio having issues with Vista. So yesterday I uninstalled the scanner software.
Today cd-rom drive wasn't working.

 

[dinesh]

Try this : autoplay repair tool.
Note: Right click on the .exe file and click Run as administrator.
http://download.softpedia.com/dl/60...100022528/software/os_enhance/Install_APR.exe
Also, before going with reinstallations, try a system restore.

 

[Rjay7]

Hi Dinesh, thanks for your help but that didn't work either. Fortunately could system restore back.
Thanks again

 

[dinesh]

Welcome Rjay and Welcome to Vista Forums.