Can't log in- credential manager

[unhappy_user]

I was one of those rare vista users who hadn't had any problems...until this week. All the sudden, I'm getting this message when I try to log on

"the server is not responding properly. verify that credential manager server is properly installed on the target server"

There's a thread on here with lots of great solutions- THANK YOU!!! But, of course, they aren't working for me. Here's where I'm getting stuck...

I start in 'Safe Mode'
I go to 'HP Protecttool Security Manager FOR ADMINISTRATORS'
I click on 'Credential Manager' and try to log on.
It tells me 'The system is not ready to accept your credentials'. My user is set up as an administrator and the only other options for users is 'Other user', which doesn't seem to accept anything.


I have also tried logging in in 'Safe Mode'
Going to 'Device Manager' > 'Security Devices' > 'Trusted platform module' and right-clicking to uninstall.
When I reboot, I get the same 'credential manager' error message.

There was another recommendation to log in in 'safe mode', then go to 'services' and disable everything that starts with HP. My problem is that I'm so damned stupid, I don't know where 'Services' is.

So, can anyone please please please please answer me any of the following...

1. Where is said 'Services' in safe mode?

2. How do I make the system 'ready to accept my credentials'?

3. Are there other options for fixing this problem, aside from burning the computer in effigy and switching to mac?

I'm one of the few 'lucky' vista users at work, so our IT folks haven't had to deal with this yet. I just want to get some work done!!!

A very sad, very frustrated, formerly happy vista user

 

[Bare Foot Kid]

Hello unhappy_user, welcome to Vista forums!

Have you used a System Restore point dated before the problem occured?
You can also do it from safe mode.

Keep us informed!












Later Ted

 

[unhappy_user]

I did look into doing a system restore, but the only date I have on there is the initial creation date. I have all my files backed-up and I can reinstall all my software. So, hopefully, that can be my fail-safe. But if there's a way I can get it working normally without having to go through that, I'd be so incredibly happy!

Thanks for the suggestion, Ted! I can't tell you how much I appreciate people who understand these systems taking time out to help me. Thank you!!

 

[unhappy_user]

Oh, thanks to you kindly linking 'system restore' to more info, I realize this isn't the same as hitting F11 when booting. I'm going to give it a try.

Thank you!!

 

[Bare Foot Kid]

Hello again.

You're correct, it's a built in Microsoft option. I hope it provides a solution for you!
Just be sure to use a date before the problem started ...

Keep us informed!












Later Ted

 

[unhappy_user]

Ted,

I am sending you the BIGGEST virtual hug ever!! And I'm also disabling that stupid credential manager. Thank you!!!!!!!!!!!!!!!!

Julia

 

[Bare Foot Kid]

Hello again Julia, you're welcome!

I'm pleased you've found a solution.

Be sure to visit the new Windows Seven Forums ...













Later Ted

 

[echrada]

Bare Foot Kid you should be Knighted - arise Sir ......

 

[Bare Foot Kid]

Yeah, I like that; Sir Bare Foot Kid ...

















Later Ted

 

[unhappy_user]

Knighting probably doesn't require anyone to 'second the motion', but just in case, I second the motion!!