Can't install SP 2 for vista.

[gilmourr]

Hey guys, just signed up on this forum because I'm trying to upgrade to SP2.

I currently have SP1, looking at my control panel system folder. When I try and upgrade to SP 2 it says download SP1 first in order to upgrade to SP 2, even though I HAVE SP1.

When I try to re-install SP1 it says I already have it. Lol. Can anyone help with this? I just want to upgrade my SP in order to play battlefield 3

TY!

 

[MilesAhead]

Learn how to install Windows Vista Service Pack 2 (SP2)

I remember for SP1 there was all this stuff available to test if your machine was ready to put the SP1 on. Not that I even got it to go on. But at least there was some stuff that said it was ready. I don't know where they hid it for SP2.

Before you get too involved I recommend making a backup image to an external drive if you haven't already.

 

[gilmourr]

I've backed up everything that is important, just having trouble with actually installing SP2. IT downloads perfectly, but when I run it, it says install SP 1. I have SP 1, like wtf?

is this what your talking about?

System Update Readiness Tool for Vista (KB947821)
Download: System Update Readiness Tool for Windows Vista (KB947821) [August 2011] - Microsoft Download Center - Download Details

 

[MilesAhead]

Nope. What I got was a bunch of reboots, looked like it was going to work, then after the 3 stages, it says "Service Pack not installed .. Rolling back." It booted again, back to square one. I did all the SP checkers and preppers and they all said I was good to go. Just would not go on. That's why I say if you don't get it after 3 tries you might want to avoid the aggravation.

 

[townsbg]

Are you using the correct version (32-bit on a 32-bit system or 64-bit on a 64-bit system)?

 

[Ex_Brit]

Also temporarily disable any antivirus protection you may have installed as that could be protecting system files and preventing changes from taking place. That is a common cause of the failure and subsequent rollback.

That business of it saying you need SP1 when you already have it is odd though. You haven't been running any registry cleaners by any chance? If so see if they have a button to reverse changes.

 

[gilmourr]

Are you using the correct version (32-bit on a 32-bit system or 64-bit on a 64-bit system)?

Yep. Using the 64 bit version on my 64 bit computer. Double checked that a while back in my device manager I think.

 

[gilmourr]

Also temporarily disable any antivirus protection you may have installed as that could be protecting system files and preventing changes from taking place. That is a common cause of the failure and subsequent rollback.

That business of it saying you need SP1 when you already have it is odd though. You haven't been running any registry cleaners by any chance? If so see if they have a button to reverse changes.

Yeah I do have a free antivirus, Avast is what it's called I think. I'll try disabling it. As for a registry cleaner I'm not 100% sure what you mean or what it is? Is it like a spyware removal tool?

 

[Ex_Brit]

Also temporarily disable any antivirus protection you may have installed as that could be protecting system files and preventing changes from taking place. That is a common cause of the failure and subsequent rollback.

That business of it saying you need SP1 when you already have it is odd though. You haven't been running any registry cleaners by any chance? If so see if they have a button to reverse changes.

Yeah I do have a free antivirus, Avast is what it's called I think. I'll try disabling it. As for a registry cleaner I'm not 100% sure what you mean or what it is? Is it like a spyware removal tool?

By registry cleaner I meant something like 'Registry Mechanic' or 'System Mechanic' - notorious for deleting important files which leads to bizarre errors.

Good luck.

 

[gilmourr]

I don't think I have installed anything like that. The only antivirus I installed was Avast, another called Malwarebytes Anti-Malware and a program called CCleaner

 

[Ex_Brit]

Well, CCleaner could possibly cause problems when used without guidance, but let's hope it's just a case of your antivirus needing disabling temporarily.

 

[gilmourr]

Just tried the setup again with Avast disabled and my firewall also disabled, and Windows defender off, but no luck

Any other ideas?

 

[Ex_Brit]

Not sure what else to suggest, sorry, other than perhaps enlist Microsoft's help, it's free.

I found these that may help:

Error message when you try to install Windows Vista Service Pack 2: "One or more system components that the service pack requires are missing"

http://support.microsoft.com/kb/968279

How to obtain (Free) Windows Vista service pack support

http://support.microsoft.com/windowsvista

 

[townsbg]

Are you trying to install the 64-bit?

 

[Yard Dog]

I found this : Windows Update Troubleshooting
Maybe it will help.

 

[rajibroy]

1. System Update Readiness Tool for Vista (KB947821)
Download: System Update Readiness Tool for Windows Vista (KB947821) [August 2011] - Microsoft Download Center - Download Details

2. Cleen boot

3. Download standalone

4. Restart computer

5. Try installing from the stand alone.