Can't install firefox add-ons

toriaj

New Member
When I download Firefox addons (such as Mouse Gestures,) the file won't run. It tells me there was an unexpected installation error and to check the Error Console Log (which I don't know how to find.) I've been able to download all other file types. I have Vista Home Premium 64-bit. What should I do? I appreciate any suggestions :)
 

My Computer

This fix from the Windows tech support function fixed the issu for me.


Unexpected installation error -203
This error message can be caused by corrupted configuration files on your computer.
Corrupt extension files
Corrupt extension configuration files can cause problems when trying to install an extension. Deleting these files will make Firefox recreate them (removing any corruption) the next time it starts. You won't lose your extensions or their settings by deleting these files.

1. From the menu at the top of the Firefox windowbar, select File and then select the Exit menu item.
2. Go to your profile folder.
3. Delete the following files:
* extensions.ini
* extensions.cache
* extensions.rdf
4. Restart Firefox.

**How to find your profile
Windows Vista
1. Click the Windows Start button, and type %APPDATA%\Mozilla\Firefox\Profiles\ in the Start Search box near the bottom of the Start menu, without pressing Enter. A list of profiles will appear in the top left of the Start menu.
2. Click on any of the profiles (e.g. xxxxxxxx.default) to open it with Windows Explorer.
On Windows 2000 and XP
1. Click the Windows Start button, and select Run. Type in %APPDATA%\Mozilla\Firefox\Profiles\ then click OK. Windows Explorer opens a folder containing your profiles.
2. Double-click the profile folder you wish to open (e.g. the xxxxxxxx.default folder).**

Soon as firefox had restarted,it had all the addons/extensions i previously had & was as it should be!!
 

My Computer

hello:

---THANK YOU for the useful info above, since I also use Firefox as my internet browser, and their own help site does not seem to cover as much useful info---

peace
 

My Computer

System One

  • Manufacturer/Model
    eMachines D620 (laptop)
    CPU
    AMD Athlon Processor 2650e 1.60GHz
    Motherboard
    ACPI x86-based PC
    Memory
    (RAM) 1.00GB
    Graphics card(s)
    Internal DAC (400MHz) - memory: 382 MB
    Sound Card
    Realtek High Def Audio
    Monitor(s) Displays
    ATI Radeon X1250 - 14"
    Screen Resolution
    1280 x 800 (60Hz)
    Hard Drives
    ST9160310AS ATA Device
    Case
    Stealth~graphite
    Mouse
    Synaptics PS/2 Port Touchpad + Microsoft Optical Mouse 500
    Keyboard
    Launch Manager Version 2.0.02
    Internet Speed
    Cable/wireless-router
    Other Info
    NO WEBCAM - (privacy)
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