Can't access pics after using CHKDSK

[mar333]

Hello, I have a Toshiba laptop with Windows Vista. I was about to copy some pics from a dvd-rw to an external drive. When I inserted the dvd-rw, I was asked in a windows box to scan the disk: "Automatically fix file system errors and Scan for and attempt recovery of bad sectors". I did so but now I can't access the pics on the disk. It looks like empty when I double click it. However, when I right click it and go to properties, it shows that the disk is almost full (on the pie chart). When chkdsk finished fixing files, it said something it had found some problem files and they were on the found folder, or something like that.

Can anyone help please??? this is the only back up I had of my daughter pics as my hard drive was damaged and lost all the info. I was trying to back up the pics on this dvd-rw on to an external drive and my new hard drive when this happened. Many thanks.

 

[townsbg]

Sounds like something is wrong with your dvd. dvds and cds are not a reliable way to back up data. I have also lost data to a bad disk. There are a lot of software recovery programs (both paid and free) but depending upon the damage they might or might not be able to recover your data. You can also hire experts to try and recover the data but again it isn't guaranteed. The only software I have had any success with was recuva but I haven't tried it on a dvd. https://www.piriform.com/recuva