Cannot Install Digital Persona finger print as Biometric Logon service cannot be star

S

shubhamchitkara

New Member
Hi All,

I have HP dv5 -1106ax with Vista 32 bit Home edition . I was using digital persona fingerprint s/w until few days back .

but then windows updated the product to version 3.1 and then it stopped working. I uninstalled it and tried installing it again ..but to no luck.

It gives an error saying it cannot start Biometric Authentication service on Local Computer , due to some admin right issues . Now my account has admin rights but still I am unable to start this service.

Also I have tried using the latest update from HP website for this, but it did nit help..

Please help asap.

Cheers guys,

Shubham Chitkara
 

My Computer

System One

Re: Cannot Install Digital Persona finger print as Biometric Logon service cannot be

Did you try to re-install the driver for the bio-metric scanner.
 

My Computer

System One

  • CPU
    T4200 Intel
    Memory
    2 X 1GB DDR2
    Graphics card(s)
    Intel Integrated
    Hard Drives
    1 X 250GB 7200RPM
Re: Cannot Install Digital Persona finger print as Biometric Logon service cannot be

Try a restore to before you did the update. Windows update normally creates a restore point.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers Trust Graphics Tablet
Re: Cannot Install Digital Persona finger print as Biometric Logon service cannot be

Thanks guyz ...
Vista restored it ...But now Fingerprint Reader is not allowing my account to enroll ....It is giving an error message that "Fingerprint Logon manager cannot enroll your account.Contact your sys admin"...

But I have admin priveleges ...

Please advice
 

My Computer

System One

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