Cannot install anything

[Ennoyed User]

Hi,

I am having problems trying to install anything from applications like microsoft office to cs3 flash... :S

When i click on setup, the user account control window appears asking for permission to setup, I press continue and then the setup window appears but then immediately closes. It doesn't even begin to install ...

I've tried running it running it as administrator, i've tried deleting previously installed applications that may have caused disruption and i've even tried installing them whilst in safe mode but nothing seems to work. :sa:

Any help would be MUCH appreciated .... :D

 

[zigzag3143]

Hi,

I am having problems trying to install anything from applications like microsoft office to cs3 flash... :S

When i click on setup, the user account control window appears asking for permission to setup, I press continue and then the setup window appears but then immediately closes. It doesn't even begin to install ...

I've tried running it running it as administrator, i've tried deleting previously installed applications that may have caused disruption and i've even tried installing them whilst in safe mode but nothing seems to work. :sa:

Any help would be MUCH appreciated .... :D

EU

goto start>control panel>system control panel>advanced settings>performance settings>DEP tab

Whats the current setting?

then go into event viewer (type event viewer in search) go to th windows log, applications tab. look for errors (they have red "X" in the left column) and see if there are event ID 1000 (application crash) source 100 listed.

Let me know the results

Ken

 

[Ennoyed User]

Hi, thank you for you quick reply.

The current setting is "Turn in DEP for essential Windows programs and services only".

In relation to the results there are plenty errors :eek:

Saima

 

[zigzag3143]

Hi, thank you for you quick reply.

The current setting is "Turn in DEP for essential Windows programs and services only".

In relation to the results there are plenty errors :eek:

Saima

Saima

well I believe it should be for all apps. try it and see if the errors go up or down. there is a tutorial if you want to read about it DEP - Enable or Disable - Vista Forums

Hope this helps. It usually does

Ken

 

[Ennoyed User]

Ken,

The errors seemed to have risen

Saima

 

[zigzag3143]

change it back. what app seems to be most frequent in the errors? and what is its event ID and source?

EDIT


EU was going to PM you but you have PM, and visitor messages off.

Are you 64 bit?

 

[Ennoyed User]

They were Application Errors, EventID 1000, doesn't give any specific application details.

 

[lemur]

When did you first notice this problem? Had you just installed software, Windows upgrade or hardware?
Do you have SP2 installed?
Do you have virus scanner installed? If yes, TEMPORARILY disable and try install
Can you install from safe mode?
Run from elevated command prompt c: sfc /scannow
Did you start installation and have a failure when this first happened?

 

[zigzag3143]

They were Application Errors, EventID 1000, doesn't give any specific application details.

It should. see the pic.

It should also tell you in the details tab

 

[Ennoyed User]

When did you first notice this problem? Had you just installed software, Windows upgrade or hardware?

I noticed it when i was trying to install Microsoft Office and Flash a friend lent me. It seemed to work on 2 other laptops except mine

Do you have SP2 installed?

I'm not sure

Do you have virus scanner installed? If yes, TEMPORARILY disable and try install

Yes, Norton and it still didn't seem to install

Can you install from safe mode?
Run from elevated command prompt c: sfc /scannow
Did you start installation and have a failure when this first happened?
I have tried thisonce beofre and it still didn't seem to work

Saima

 

[lemur]

I noticed it when i was trying to install Microsoft Office and Flash a friend lent me. It seemed to work on 2 other laptops except mine

I will not be able to offer you additional support as the software you are installing from Microsoft and Adobe MAY be in copyright violation.