can anyone help?

[chrissygenisis]

I have a hp laptop and running vista on 64 bit my system keeps freezing after loading it only works in safe mode I have ran mircosoft fix it and every time get different errors from superfetch to windows update errors I have ran virus scans with no luck the system ran the disk ck thing but no luck on the freezing... can anyone help me I would greatly appreciate it...

 

[richc46]

Welcome
If you work in clean boot, follow the procedure to solve your problem.
If it does not work, post and let us know
The potential cause will be more readily ascertainable at that point
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums

 

[chrissygenisis]

I actually did that last night as I was in here looking for solutions... still having the same freezing issue

 

[richc46]

Does it freeze in safe mode?

 

[chrissygenisis]

not really the internet will freeze or run slow and i just have to refresh and that seems to do the job

 

[richc46]

Run a full updated anti virus scan
Download and run a full scan with malwarebytes, the free version

 

[Madhur B]

Hi chrissygenisis,

In addition to what richc46 has mentioned, try to a clean boot and check, providing the link to do a clean boot for reference: How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

Please follow the steps in the below mentioned link to check if performance improves: http://www.vistax64.com/tutorials/81176-speed-up-performance-vista.html

Also, you can try to run the Microsoft Fix it for IE freezing issues and check if it works. Fix Internet Explorer add-on problems when IE hangs or freezes

Run the Microsoft Fix it for Internet Explorer performance issues. Fix Internet Explorer issues to make IE fast, safe and stable

Perform the steps mentioned in above link and post back the results.