BSOD :(

evilhugbear

Jeebzus
Member
Hello, just a few minutes ago I got a BSOD. All I was doing was playing runescape in firefox, which I have done many times. I will upload the minidump files ( I don't know why but there are 2) so you can look at them.

Thanks.

EDIT : How do I upload the dmp files? it says invalid file type.
 

My Computer

System One

  • Manufacturer/Model
    GigaByte/M78SM-S2H
    Graphics card(s)
    eVGA GeForce GTX 275 FTW Edition
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer
    Screen Resolution
    1680x1050
    PSU
    Corsair HX750W
    Case
    XCLIO a380
    Internet Speed
    D : 18.35mb/s U : 0.44mb/s
to upload the dump files: first zip them, then use the attachment icon (shaped like a paperclip) in your reply to attach them. thats it

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
OK, thanks. Here they are :
 

Attachments

My Computer

System One

  • Manufacturer/Model
    GigaByte/M78SM-S2H
    Graphics card(s)
    eVGA GeForce GTX 275 FTW Edition
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer
    Screen Resolution
    1680x1050
    PSU
    Corsair HX750W
    Case
    XCLIO a380
    Internet Speed
    D : 18.35mb/s U : 0.44mb/s
EHB

This is from today. I assume you were playing a java game in the browser ntkrnmp.exe was the probable culprit and java was running and died with it.. How much memory do you have? at some point you ran out of memory and a page call was made thats when java died. I have the feeling that you have 4 gigs on 64bit, right?

The earlier dump also was caused by ntkrmlmp and svchost was running at that time.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini092309-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0xfffff800`02002000 PsLoadedModuleList = 0xfffff800`021c6dd0
Debug session time: Wed Sep 23 18:19:27.918 2009 (GMT-4)
System Uptime: 0 days 10:34:18.872
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800020b0ab3, fffffa60090790b0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+a5f3 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800020b0ab3, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa60090790b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt! ?? ::FNODOBFM::`string'+a5f3
fffff800`020b0ab3 488b03 mov rax,qword ptr [rbx]

CONTEXT: fffffa60090790b0 -- (.cxr 0xfffffa60090790b0)
rax=0000000000000001 rbx=0000000000000000 rcx=00000000ffffffff
rdx=00000000ffffffff rsi=fffffa80082bd388 rdi=fffffa8007306bb0
rip=fffff800020b0ab3 rsp=fffffa6009079910 rbp=fffffa800348dc50
r8=0000000000000000 r9=0000000000000000 r10=fffffa80050ab3e0
r11=0000000000118497 r12=0000000000000000 r13=0000000000000000
r14=0000000000000011 r15=0000000000000001
iopl=0 nv up ei pl zr ac po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010256
nt! ?? ::FNODOBFM::`string'+0xa5f3:
fffff800`020b0ab3 488b03 mov rax,qword ptr [rbx] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: java.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002092735 to fffff800020b0ab3

STACK_TEXT:
fffffa60`09079910 fffff800`02092735 : 00000000`128a4000 fffff680`00094548 00000000`128a3000 fffffa80`050ab3e0 : nt! ?? ::FNODOBFM::`string'+0xa5f3
fffffa60`09079960 fffff800`022d028e : fffffa80`050ab3e0 00000000`00000001 fffffa60`00000000 00000000`00000004 : nt!MiCommitExistingVad+0x2d5
fffffa60`09079a00 fffff800`0205bef3 : ffffffff`ffffffff 00000000`07fee808 00000000`00000000 00000000`07fee800 : nt!NtAllocateVirtualMemory+0x41e
fffffa60`09079bb0 00000000`775a6e9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`07fee7c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x775a6e9a


FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+a5f3
fffff800`020b0ab3 488b03 mov rax,qword ptr [rbx]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+a5f3

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 49e0237f

STACK_COMMAND: .cxr 0xfffffa60090790b0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_nt!_??_::FNODOBFM::_string_+a5f3

BUCKET_ID: X64_0x3B_nt!_??_::FNODOBFM::_string_+a5f3

Followup: MachineOwner
---------

Since both dumps seem to ave been caused by a system file I would first run a system file check by going to start>search> type cmd >type sfc /scannow

It will run and tell you if you have damaged files and if they were able to be repaired.

Hope this helps

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
i have 4 gb of ddr2 800 memory
 

My Computer

System One

  • Manufacturer/Model
    GigaByte/M78SM-S2H
    Graphics card(s)
    eVGA GeForce GTX 275 FTW Edition
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer
    Screen Resolution
    1680x1050
    PSU
    Corsair HX750W
    Case
    XCLIO a380
    Internet Speed
    D : 18.35mb/s U : 0.44mb/s
EHB

I figured just looking at what was going on just at the time of the crash.

Run the system file check as outlined below and let me know how it goes

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Ok, I have custom themes but I am using uxtheme, so I am not actually patching files. Just telling you :P
 

My Computer

System One

  • Manufacturer/Model
    GigaByte/M78SM-S2H
    Graphics card(s)
    eVGA GeForce GTX 275 FTW Edition
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer
    Screen Resolution
    1680x1050
    PSU
    Corsair HX750W
    Case
    XCLIO a380
    Internet Speed
    D : 18.35mb/s U : 0.44mb/s
EHB

No problem sfc only looks at system files. If the themes/skins modified the system files it might be part of the reason for the bsod. Just to be on the safe side do a backup first.

You're not over clocking right?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
No, I am not overclocking, unless you count my pre-overclocked video card.

Scan now reported no integrity violations.
 

My Computer

System One

  • Manufacturer/Model
    GigaByte/M78SM-S2H
    Graphics card(s)
    eVGA GeForce GTX 275 FTW Edition
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer
    Screen Resolution
    1680x1050
    PSU
    Corsair HX750W
    Case
    XCLIO a380
    Internet Speed
    D : 18.35mb/s U : 0.44mb/s
EHB

Have the bsod's happened often enough to make you want to take more drastic action?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
EHB

Have the bsod's happened often enough to make you want to take more drastic action?
No, this is the first time. Thanks for your help. If it happens again I will post here again
 

My Computer

System One

  • Manufacturer/Model
    GigaByte/M78SM-S2H
    Graphics card(s)
    eVGA GeForce GTX 275 FTW Edition
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer
    Screen Resolution
    1680x1050
    PSU
    Corsair HX750W
    Case
    XCLIO a380
    Internet Speed
    D : 18.35mb/s U : 0.44mb/s
Back
Top