BSoD Vista Home Premium 64

[catherineedward]

Hi,

I'm getting BSoD's often. I can't zip the minidump file and can't open it to copy it. (It needs know the program to use to open it and I get Zip Diagnostic Messages: WARNING: Access is denied.)

I can't read the screen when it goes blue; the text is very small and it closes frustratingly quickly. (Why would they give me a screen I can't read??) Oh well, my laptop still works well enough for me to get help. :D

I do have these two messages from my last two blue screens:

Video Hardware Error

Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem
WD-20100731-1303.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: 84366510
BCP2: 8B012DE0
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

____________________________

And this earlier one:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 23
BCP1: 00131370
BCP2: 83F2D008
BCP3: 83F2D0B4
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini070810-01.dmp
C:\Users\cath\AppData\Local\Temp\WER-202161-0.sysdata.xml
C:\Users\cath\AppData\Local\Temp\WERC13C.tmp.version.txt
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None of the above makes sense to me! Please help!

Thanks!!!

 

[jcgriff2]

Hi -

Please --> Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

That app works for Vista just fine.

Attach resulting zip file to your next post here in Vista Forums.

Regards. . .

jcgriff2

.