Solved BSOD trouble

dadean60 · Apr 29, 2012

I'm having dificulty with blue screen on my laptop computer. Please help me so I can remedy this situation.

Vista x64
original os on the system
Oem version
same installed version
hp Laptop Amd dual core
hp paviliondv7 1448dx

Any other information you may need to help me I will forward the reply.

Here are the zip files

usasma · May 6, 2012

No firm evidence of any particular problem. I'd start by doing this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: http://www.carrona.org/freeav.html
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Also update your video drivers from the ATI website ( http://www.ati.com )
Your video card:

Card name: ATI Radeon HD 3200 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9612)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_30FC103C&REV_00
Display Memory: 1915 MB
Dedicated Memory: 252 MB
Shared Memory: 1662 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor

And your chipset drivers from the AMD website ( http://support.amd.com/us/gpudownload/embedded/Pages/embedded_windows_all.aspx )
Your chipset is the AMD RS780MN

If that doesn't stop the BSOD's, please run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
How I do it: http://www.carrona.org/howidoit.html

color=red]The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs[/color]
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[FONT=lucida console]
szkg64.sys              Fri May 27 15:36:30 2011 (4DDFFD3E)
[COLOR=Red]nvraid.sys              Wed Jun 06 16:34:01 2007 (46671A39)[/COLOR]
[COLOR=Red]iastorv.sys             Fri Sep 28 14:32:10 2007 (46FD48AA)[/COLOR]
[COLOR=Red]lsi_scsi.sys            Fri Jun 29 20:56:26 2007 (4685AA3A)[/COLOR]
[COLOR=Red]hpcisss.sys             Fri Mar 09 15:17:45 2007 (45F1C0E9)[/COLOR]
[COLOR=Red]adp94xx.sys             Tue Apr 24 17:11:20 2007 (462E7278)[/COLOR]
[COLOR=Red]adpahci.sys             Tue May 01 13:30:09 2007 (46377921)[/COLOR]
[COLOR=Red]adpu160m.sys            Wed Feb 21 13:52:01 2007 (45DC94D1)[/COLOR]
[COLOR=Red]adpu320.sys             Tue Feb 27 19:04:15 2007 (45E4C6FF)[/COLOR]
[COLOR=Red]djsvs.sys               Tue Apr 11 20:21:48 2006 (443C481C)[/COLOR]
[COLOR=Red]arc.sys                 Thu May 24 17:27:55 2007 (4656035B)[/COLOR]
[COLOR=Red]arcsas.sys              Fri May 25 14:59:06 2007 (465731FA)[/COLOR]
[COLOR=Red]nfrd960.sys             Tue Jun 06 17:11:48 2006 (4485EF94)[/COLOR]
[COLOR=Red]nvstor.sys              Wed Jun 06 16:34:00 2007 (46671A38)[/COLOR]
[COLOR=Red]sym_u3.sys              Thu Oct 20 20:13:08 2005 (43583294)[/COLOR]
[COLOR=Red]elxstor.sys             Wed Apr 11 12:01:20 2007 (461D0650)[/COLOR]
[COLOR=Red]iirsp.sys               Tue Dec 13 16:47:54 2005 (439F418A)[/COLOR]
[COLOR=Red]iteatapi.sys            Thu Aug 10 22:11:37 2006 (44DBE759)[/COLOR]
[COLOR=Red]iteraid.sys             Thu Aug 10 21:37:49 2006 (44DBDF6D)[/COLOR]
[COLOR=Red]lsi_fc.sys              Fri Jun 29 21:01:16 2007 (4685AB5C)[/COLOR]
[COLOR=Red]lsi_sas.sys             Fri Jun 29 21:00:56 2007 (4685AB48)[/COLOR]
[COLOR=Red]megasas.sys             Fri May 25 18:21:12 2007 (46576158)[/COLOR]
[COLOR=Red]megasr.sys              Mon Jul 02 17:50:03 2007 (4689730B)[/COLOR]
[COLOR=Red]mraid35x.sys            Thu Sep 07 21:21:20 2006 (4500C590)[/COLOR]
[COLOR=Red]ql2300.sys              Fri Mar 09 18:32:16 2007 (45F1EE80)[/COLOR]
[COLOR=Red]ql40xx.sys              Thu Jul 06 15:38:12 2006 (44AD66A4)[/COLOR]
[COLOR=Red]sisraid2.sys            Fri Apr 13 18:34:45 2007 (46200585)[/COLOR]
[COLOR=Red]sisraid4.sys            Mon Apr 23 13:37:35 2007 (462CEEDF)[/COLOR]
[COLOR=Red]symc8xx.sys             Fri Nov 11 15:40:02 2005 (437501A2)[/COLOR]
[COLOR=Red]sym_hi.sys              Fri Nov 11 16:06:41 2005 (437507E1)[/COLOR]
[COLOR=Red]uliahci.sys             Fri May 04 12:34:22 2007 (463B608E)[/COLOR]
[COLOR=Red]ulsata.sys              Tue Sep 19 20:06:53 2006 (4510861D)[/COLOR]
[COLOR=Red]ulsata2.sys             Tue Sep 19 20:18:11 2006 (451088C3)[/COLOR]
[COLOR=Red]vsmraid.sys             Wed May 30 17:16:11 2007 (465DE99B)[/COLOR]
SYMDS64.SYS             Tue Dec 07 19:16:58 2010 (4CFECE7A)
SYMEFA64.SYS            Sun Mar 13 23:20:58 2011 (4D7D899A)
[COLOR=Red]AtiPcie.sys             Mon Nov 06 11:59:54 2006 (454F6A0A)[/COLOR]
[COLOR=Red]hpdskflt.sys            Tue Mar 18 17:25:31 2008 (47E0334B)[/COLOR]
[COLOR=Red]usbfilter.sys           Wed May 28 18:54:15 2008 (483DE297)[/COLOR]
[COLOR=Red]HpqKbFiltr.sys          Mon Jun 18 18:13:11 2007 (46770377)[/COLOR]
[COLOR=Red]SynTP.sys               Fri Jan 18 13:50:49 2008 (4790F509)[/COLOR]
[COLOR=Red]enecir.sys              Thu Jan 24 00:24:23 2008 (47982107)[/COLOR]
[COLOR=Red]Accelerometer.sys       Tue Mar 18 17:25:31 2008 (47E0334B)[/COLOR]
[COLOR=Red]atikmdag.sys            Wed Dec 10 17:23:52 2008 (49404178)[/COLOR]
[COLOR=Red]jmcr.sys                Thu Jul 17 08:23:53 2008 (487F39D9)[/COLOR]
[COLOR=Red]athrx.sys               Mon Oct 27 21:39:59 2008 (49066D6F)[/COLOR]
[COLOR=Red]Rtlh64.sys              Mon Nov 10 07:26:28 2008 (49182874)[/COLOR]
[COLOR=Red]stwrt64.sys             Thu Sep 11 12:06:19 2008 (48C941FB)[/COLOR]
[COLOR=Red]agrsm64.sys             Fri Feb 29 14:59:30 2008 (47C86422)[/COLOR]
SYMTDIV.SYS             Tue Apr 19 18:30:18 2011 (4DAE0CFA)
SYMEVENT64x86.SYS       Thu Mar 24 19:02:36 2011 (4D8BCD8C)
Ironx64.SYS             Fri Nov 12 18:06:50 2010 (4CDDC88A)
SRTSPX64.SYS            Tue Mar 29 22:46:18 2011 (4D92997A)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
BHDrvx64.sys            Tue Mar 13 16:02:37 2012 (4F5FA7DD)
[/FONT]

Code:

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini042212-02.dmp]
Built by: 6002.18595.amd64fre.vistasp2_gdr.120305-0430
Debug session time: Sun Apr 22 20:55:28.469 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:59.093
Probably caused by : memory_corruption ( nt!MiDispatchFault+8ea )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  LogonUI.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!MiDispatchFault+8ea
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`01ebc72a 00000000`00000000 ffffffff`ffffffff
BiosVersion = F.49
BiosReleaseDate = 08/17/2009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini042212-01.dmp]
Built by: 6002.18595.amd64fre.vistasp2_gdr.120305-0430
Debug session time: Sun Apr 22 18:57:01.693 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:35.536
Probably caused by : NETIO.SYS ( NETIO!WfppIncrementIndexAndPurgeEntries+39 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_NETIO!WfppIncrementIndexAndPurgeEntries+39
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffffa60`018d2a82 00000000`00000000 ffffffff`ffffffff
BiosVersion = F.49
BiosReleaseDate = 08/17/2009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

Solved BSOD trouble

dadean60

New Member

My Computer

System One

usasma

Old and cranky

My Computer

System One