BSoD recuuring problems please help

T

TheDrNick

New Member
Firstly these are my comp specs:

Mobo: AsRock Penryn1600SLI-110dB
Processor: Intel QuadCore Q6600 @ 3.0GHz
GPU: NVIDIA GeForce 9800 GT
RAM: 2GB
HDD: 250GB WDC WD2500JB-00REA0 ATA Device
OS: Windows Vista Home Premium x64
Onboard sound driver, Realtek HD Audio Manager.

The most common BsoD that I get is bug check 0x0124, but I have also had 0x01a and 0x03b. This has been happening now since about Febuary, I have owned my computer since November. They happen mostly when I am on the internet or on games. Although my processor is overclocked, I do not think that this is the problem because the BSoDs only started after about 4 months of using the computer.

I have check all my drivers for abouts and have run a virus scan (just in case). I have also run a memtest and found no errors.
 

My Computer

System One

Most often STOP 0x124 errors are hardware errors - most people agree on this.
A lot also agree that it can be a compatibility problem also.
Still others (me among them) think that it can also be a driver issues - but this opinion isn't held by all.

A STOP 0x124 error is one generated by something other than Windows - most often this is your processor (CPU). It reports in the Windows Hardware Error Architecture - but deciphering those errors is beyond my abilities.

The first step to check this system would be to stop your overclocking temporarily to see if that makes the errors occur less frequently (or even go away). Troubleshooting errors in an overclocked system is more complex than in a stock system - it takes longer and the answers are harder to find because the system isn't behaving as it was designed to be.

Components fail, drivers get corrupted, stuff happens. That's a fact of life with computers. You've taken most of the preliminary steps, so let's move on to some more details.

Please upload at least one of your most recent memory dump files (usually located in C:\Windows\Mindump) so we can look at them and see what's going on inside the system. Most often these dump files aren't useful, but we can take a look at your drivers and maybe draw some conclusions from that.
 

My Computer

System One

I don't know how to post my Minidumps.

In my event viewer, I always have this appear after my computer crashes though, I don't know what it means but someone else might.

A corrected hardware error occurred.

Error Source: Corrected Machine Check

Error Type: Bus/Interconnect Error

Processor ID Valid: Yes
Processor ID: 0x3
Bank Number: 5
Transaction Type: N/A
Processor Participation: Generic
Request Type: Generic Error
Memory/Io: Generic
Memory Hierarchy Level: Generic
Timeout: No

Or This

A corrected hardware error occurred.

Error Source: Corrected Machine Check

Error Type: Cache Hierarchy Error

Processor ID Valid: Yes
Processor ID: 0x3
Bank Number: 1
Transaction Type: Data
Processor Participation: N/A
Request Type: Generic Read
Memory/Io: N/A
Memory Hierarchy Level: Level 1
Timeout: N/A
 

My Computer

System One

If you've located the minidumps...
-left click once on the first one
-hold down shift and left click once on the last one
-right click once on the highlighted portion and select "Send To"...and then select "Compressed (zipped) folder"
-it will leave a folder in that directory that ends in .zip

If this doesn't work for you (access denied messages may appear) - copy the minidump files to your Desktop and try it there.

-upload that in your next post. If you're using the "Quick Reply" at the bottom of the page, click on the "Go Advanced" button to open the Advanced dialog.

Below the text box will be a header for "Additional Options"
and in that section will be a sub-section for "Attach Files"
click on Manage Attachments and follow the prompts to upload the .zip folder.
 

My Computer

System One

153 Minidumps!? WOW!!!
I've started running the last 16 (yesterday's 13 and today's 3). It's gonna take a bit to get them all run - then I've gotta look at them.

I'll be back soon! :)
 

My Computer

System One

There were 2 STOP 0x3b minidumps - the rest (14) were of the STOP 0x124 variety.
Unfortunately, there's nothing specific in any of them, so it's back to the old-fashioned way (updating drivers). I will be very interested in the progress here - as it will tend to prove/disprove my thoughts about drivers causing STOP 0x124 errors.

Here's a list of outdated drivers that you should update. No guarantees that this'll fix it, but I'd suspect that it was chipset, video, networking, or audio drivers (because both of the STOP 0x3b errors happened while playing a game).

Make sure that you update with 64 bit drivers - especially the Netgear USB wireless, that's essential! If you can't locate them, post back for us to have a look.

Code: 
RTKVHD64.sys Wed Dec 12 05:56:26 2007  [U][B]Realtek High Definition Audio[/B][/U]
rtlprot.sys  Fri Apr 20 05:16:48 2007  [U][B]Realtek WLAN[/B][/U]
wg111v3.sys  Fri Dec 28 01:59:29 2007  [U][B]NETGEAR [I]WG111v3[/I] 54Mbps Wireless USB[/B][/U]  
nvstor.sys   Wed Jun 06 16:34:00 2007  [U][B]NVIDIA nForce(TM) SATA Driver[/B][/U]

EDIT: Just a thought, but are you using both the wired and the wireless connection at the same time?
 

My Computer

System One

Thats just 153 minidumps since mid may! I think my realtek and Netgear drivers are up-to-date (unless my computer's lying to me) but Im not sure about my SATA driver. Don't know where to check for it though.

I only use my wireless connection because we have a wireless hub in the house.

Update: I noticed something odd today. Whilst doing my usual stuff on the internet I was loading a game trailor. The instant it loaded and began playing, my computer crashed and displayed bugcheck 0x0124. I tried to watch the same trailor, and my comp crashed again, at exactly the same point. I dont know how relevant this is but it seemed strange.

Update 2: My Realtek High Definition Audio driver does need updating to version 5832 but the ASRock website only has version 5527 available for download.
 
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My Computer

System One

Don't believe Windows Update! It'll only list that stuff that's been submitted to it (and approved by them). The "Update driver" thingie goes to Windows Update.

Here's the Realtek download site: Realtek
Here's the nVidia download site: Drivers - Download NVIDIA Drivers
and here's the NetGear download site: Answer (this version does have 64 bit support)

IMO it's best to download drivers from the manufacturer of the device - rather than the manufacturer of the device that it's placed in (such as the system or mobo manufacturer). Sometimes there's no other option tho', so it's a balancing game.
 

My Computer

System One

I've downloaded the latest Realtek driver, but I still can't find the latest SATA driver on the Nvidia website. I don't know why my netgear does not show to be updated because I've got the latest version, checked on the website.
 

My Computer

System One

Have you tried one of the various tools to check your system temps? Since you mentioned you were overclocking successfully for some time, I'm wondering if you might have some vents clogged and the machine is overheating. Might be worth a quick look...
 

My Computer

System One

  • Manufacturer/Model
    EGAWorks Extreme COS
    CPU
    i7 920 Nehalem 2.66GHz
    Motherboard
    ASUS P6T LGA 1366 X58 ATX Motherboard
    Memory
    12 Gigs DDR3 (Corsair)
    Graphics card(s)
    Two Radeon HD 4870s linked via CrossfireX
    Monitor(s) Displays
    Acer H233H
    Screen Resolution
    1920x1080
Downloaded driver packages contain a lot of driver files - not just the one file that caught my eye.

There's 2 possibilities that replacing it will cover:
1 ) That the driver is outdated - so a new one will update it
2 ) That the driver is corrupted - so installing the same version will (hopefully) repair the corruption.
So, download and run the latest one from the website anyway.

The nVidia storage drivers will be a part of the nForce chipset drivers for your board.
Your board has the NVIDIA® 650i SLI + NVIDIA® nForce 430 Chipsets (from here: ASRock > Products > Penryn1600SLI-110dB )
and you're running a 64 bit version of Vista.
So that leads us to this page: nForce Driver
 

My Computer

System One

I'm downloading the Netgear driver again and I'm downloading the nforce driver. I do not think overheating has caused problems because my computer never goes above 50C, according to speedfan.
 

My Computer

System One

Crashes under new conditions should give us more memory dump files to look at.
Go to C:\Windows\Minidump, zip up the files located there and upload the .zip file in your next post. We just need the last 5 or 10.

There's still a lot of other stuff to try! :)
 

My Computer

System One

Still STOP 0x124 errors - 2 occurred in Firefox, and the other 3 in games (online I presume). If that's the case, then this is likely to be network related.

And...there are components of both your wired and wireless network drivers that are old (from 2007). Also, there's a component of your storage controller drivers that's from 2007 also.

Here's the summary of the dump files:
Code: 
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 30 14:50:45.221 2009 (GMT-4)
System Uptime: 0 days 0:13:21.930
BugCheck 124, {0, fffffa8005af8030, b2000000, 115}
Probably caused by : hardware
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 30 15:04:34.030 2009 (GMT-4)
System Uptime: 0 days 0:13:15.716
BugCheck 124, {0, fffffa8005a88030, f2000000, 115}
Probably caused by : hardware
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Wed Jul  1 04:13:42.952 2009 (GMT-4)
System Uptime: 0 days 0:11:42.715
BugCheck 124, {0, fffffa8005ad3030, f2000000, 115}
Probably caused by : hardware
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  CoDWaWmp.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Thu Jul  2 14:08:19.481 2009 (GMT-4)
System Uptime: 0 days 0:56:47.281
BugCheck 124, {0, fffffa8005a90030, b2000000, 115}
Probably caused by : hardware
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  RelicCOH.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Thu Jul  2 15:06:04.220 2009 (GMT-4)
System Uptime: 0 days 0:57:10.168
BugCheck 124, {0, fffffa8005a6f030, b2000008, 2000e0f}
Probably caused by : hardware
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  CoDWaWmp.exe

And here's the drivers that I'm concerned about:
nvstor.sys Wed Jun 06 16:34:00 2007
rtlprot.sys Fri Apr 20 05:16:48 2007
wg111v3.sys Fri Dec 28 01:59:29 2007
Click to expand...

Personally I lean towards believing it's an incompatibility with your network drivers - but the storage drivers could also be doing this.

I'd suggest running Driver Verifier (some people question it's usefullness with STOP 0x124 errors - but I wonder if it can force the driver to misbehave in Windows, before it hits the CPU and causes the error).

Please read the following instructions carefully BEFORE you start. This procedure can make your system unbootable, so it's essential to prepare for that first.

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.



So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).


Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Automatically select unsigned drivers" and click "Next"
If no drivers show up, then select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.


Reboot the system and wait for it to crash to the Blue Screen.

Reboot into Windows, turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.
Click to expand...

Good luck!
 

My Computer

System One

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