BSOD I REALLY need help.

manomow

New Member
Ok. My computer has been crashing very frequently this past week. At first my computer just started to restart by itself. I just shrugged it off at first. Then, one day when it restarted I noticed all of my icons, folders, EVERYTHING was gone. At least until I noticed it was just hidden. I unhid it all, and im figuring I have a virus. Then I started getting BSOD a few times. It went on untill it only happened when my computer logged in. Usually I got lucky and could be on it for the day without it crashing. Today, I can only boot up, and then when I log in, the welcome center screen shows up as usual, then my computer gets the BSOD. Every single time. The only way to get it to work is to go into Safe Mode. Im afraid. I dont know what to do. This computer and everything on it is my life, and we currently cant afford to repair or replace it, and we JUST got it 3 years ago. What do I do? Also, when I run that one program, nothing happens. It just opens for a flash, then closes
 

My Computer

Last edited:

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Good going Tom, that is the first step.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Aah, we have an expert :party: You're in excellent hands with Richard, I'll leave the rest to him as multiple users on a BSOD thread often leads to confusion - plus I can't do it!

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Hello and welcome to the forum.

After doing the above I would recommend you do the following.

See if you get go into safe mode and if you have the same problem.

1. Run a full updated virus scan using your anit-virus
2. If you do not have then download and run a full scan using malwarebytes, here is there link free version...

Malwarebytes : Free anti-malware, anti-virus and spyware removal download
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
I did install and use malwarebytes after someone told me to use it. After it ran, I started to delete the corrupted files, then crashed. Tried it several times before it just crasheed my computer. I am currently in safe mode. Thats the only way ive been able to get on the internet. Also, just in case, heres the Windows_NT6_BSOD_jcgriff2 folder.
 

Attachments

My Computer

Welcome
I have looked very quickly at your reports. They seem to point toward memory or drivers. I think its a driver. The driver test being a bit of a pain, lets start with memory after a thorough Virus Test
In this situation I must agree with AmerCritic. Based upon your own opening post, and the facts submitted. It is a very good possiblity that the problems regardless of the cause, originate with a virus.
Make a full anti virus scan
Make a full and updated scan with malwarebytes. If this cannot be done, use this tool, for both Vista and Seven
Microsoft Standalone System Sweeper - Windows 7 Forums

Download memtest86 and test RAM

www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Run for 8 passes
Ifit passes try a good stick in each slot for 3 passes
Ifit fails do the same for 8 passes.


 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Ok, ill try. Just so you know, try to use simple words with me. Im 14, and all the technical terms are confusing. I mean, im goo with computers, just not all these "larger" terms.

Now that I think about it, maybe I shouldt be messing around with all of this stuff.
 

My Computer

You are a member now among friends, I will keep your age in mind. If you do not understand something or are not sure, just ask. We are all here to help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
That being said, its your computer. If you are uncomfortable or rather not do something, just tell us. You should not have to do anything that makes you nervous.
Perhaps, you have some older friends at school that can help, too.
Here is the simple version of how to do the meomory test
http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hello

I am sorry I must have been typing when everyone else was doing the same, Please listen to RICH as he is a expert on BSOD problems. He will get it figured out for you so listen only to him about your BSOD. Thank you and I wish you much luck...LOL

Tom
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
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