BSOD errors

[juicyxeno]

I built myself a gaming system recently, and I've been getting BSOD errors, namely "System service exception" and "Page fault in non-paged area". When I start up the computer in the morning, it will BSOD within 10 minutes, but when I turn it back on, it won't crash for the rest of the day.

I've reinsalled windows 7 x64, and I've got an up to date BIOS, MB and graphics card drivers.

I've been experimenting with the RAM a bit, and I found that with both 2gb sticks, the BSOD is random, occuring sometimes 5 times a day. Since I've taken out one of them, I get the BSOD within 10 minutes as described above.

I've included a link to the minidump files if anyone would be willing to take a look.
http://www.megaupload.com/?d=BRCH3EU4

Also, I'm assuming it has something to do with the RAM, but it's just my guess. The RAM was advertised as low voltage, yet on the actual stick, it says 7-7-7 @ 1.65. So I went into BIOS and changed the voltage to 1.65v(MB defaulted it to 1.5). Still no luck though...

Any help is greatly appreciated, and since I'm sorta new to this, please let me know what other info I need to include.

 

[richc46]

Every member, here at Vista, hopes that you get the best possible help with your

problem. I will contact our BSOD Guru, to assit you and he will contact you as soon as

he is available. To help us help you, please read the information that I have supplied.

Providing the information in the proper format will help us to assit you. Thanks


[1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums

 

[zigzag3143]

I built myself a gaming system recently, and I've been getting BSOD errors, namely "System service exception" and "Page fault in non-paged area". When I start up the computer in the morning, it will BSOD within 10 minutes, but when I turn it back on, it won't crash for the rest of the day.

I've reinsalled windows 7 x64, and I've got an up to date BIOS, MB and graphics card drivers.

I've been experimenting with the RAM a bit, and I found that with both 2gb sticks, the BSOD is random, occuring sometimes 5 times a day. Since I've taken out one of them, I get the BSOD within 10 minutes as described above.

I've included a link to the minidump files if anyone would be willing to take a look.
MEGAUPLOAD - The leading online storage and file delivery service

Also, I'm assuming it has something to do with the RAM, but it's just my guess. The RAM was advertised as low voltage, yet on the actual stick, it says 7-7-7 @ 1.65. So I went into BIOS and changed the voltage to 1.65v(MB defaulted it to 1.5). Still no luck though...

Any help is greatly appreciated, and since I'm sorta new to this, please let me know what other info I need to include.

Hi and welcome

Most if not all of these are memory related. Memory corruption is very often the problem in 64bit systems

I would download memtestx86 and run it for 5 passes to test the memory and see if there is an additional heat issue

I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

If you are overclocking STOP

Let us know the results


Ken J+

010110-17035-01.dmp    1/1/2010 4:05:22 PM    CACHE_MANAGER    0x00000034    00000000`00050830    fffff880`0319a488    fffff880`03199ce0    fffff880`010a3dbe    fltmgr.sys    fltmgr.sys+1dbe                    x64        C:\Users\K\Desktop\New folder\010110-17035-01.dmp    4    15    7600    
010610-18704-01.dmp    1/6/2010 4:17:34 PM    CRITICAL_OBJECT_TERMINATION    0x000000f4    00000000`00000003    fffffa80`039e0b30    fffffa80`039e0e10    fffff800`02dcd240    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\010610-18704-01.dmp    4    15    7600    
010110-17362-01.dmp    1/1/2010 3:48:14 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`00000001    00000000`00000002    00000000`00000001    fffff800`02acea78    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\010110-17362-01.dmp    4    15    7600    
010710-16177-01.dmp    1/7/2010 4:05:28 PM    MAXIMUM_WAIT_OBJECTS_EXCEEDED    0x0000000c    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71ed0                    x64        C:\Users\K\Desktop\New folder\010710-16177-01.dmp    4    15    7600    
010610-18501-01.dmp    1/6/2010 6:27:38 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041287    00000000`00000030    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\010610-18501-01.dmp    4    15    7600    
011110-17643-01.dmp    1/11/2010 4:05:36 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff880`077429c0    00000000`00000000    fffff800`02d891fa    00000000`00000002    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\011110-17643-01.dmp    4    15    7600    
011210-16317-01.dmp    1/12/2010 4:01:21 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff800`11e4c665    00000000`00000008    fffff800`11e4c665    00000000`00000002    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\011210-16317-01.dmp    4    15    7600    
011610-16910-01.dmp    1/16/2010 5:41:23 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    ffffffff`fffffda0    00000000`00000000    fffff880`0105e200    00000000`00000000    fltmgr.sys    fltmgr.sys+66c6                    x64        C:\Users\K\Desktop\New folder\011610-16910-01.dmp    4    15    7600    
010310-22900-01.dmp    1/3/2010 6:06:12 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`02db9028    fffff880`025f2c10    00000000`00000000    portcls.sys    portcls.sys+1d028                    x64        C:\Users\K\Desktop\New folder\010310-22900-01.dmp    4    15    7600    
010910-17113-01.dmp    1/9/2010 11:09:24 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c000001d    fffff960`002d0200    fffff880`05f628b0    00000000`00000000    win32k.sys    win32k.sys+240200                    x64        C:\Users\K\Desktop\New folder\010910-17113-01.dmp    4    15    7600    
011310-15974-01.dmp    1/13/2010 4:22:14 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`00f5623f    fffff880`023d6e30    00000000`00000000    Wdf01000.sys    Wdf01000.sys+3723f                    x64        C:\Users\K\Desktop\New folder\011310-15974-01.dmp    4    15    7600    
011710-16972-01.dmp    1/17/2010 12:09:57 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff800`02d81210    fffff880`07359c90    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder\011710-16972-01.dmp    4    15    7600    
123109-18766-01.dmp    12/31/2009 3:37:43 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`017a7bee    fffff880`05c4cf50    00000000`00000000    NETIO.SYS    NETIO.SYS+13bee                    x64        C:\Users\K\Desktop\New folder\123109-18766-01.dmp    4    15    7600    
123109-30279-01.dmp    12/31/2009 11:56:04 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff800`02bb2d57    fffff880`0607b750    00000000`00000000    ataport.SYS    ataport.SYS+161a0                    x64        C:\Users\K\Desktop\New folder\123109-30279-01.dmp    4    15    7600

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder\010910-17113-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
Debug session time: Sat Jan  9 11:07:59.895 2010 (GMT-5)
System Uptime: 0 days 0:07:30.440
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff960002d0200, fffff88005f628b0, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff960002d0200, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88005f628b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
win32k!vMirrorIncludeNotify+10
fffff960`002d0200 d4              ???

CONTEXT:  fffff88005f628b0 -- (.cxr 0xfffff88005f628b0)
rax=fffff900c00bf010 rbx=fffff900c0000410 rcx=fffff88005f63318
rdx=fffff900c0000410 rsi=fffffa8003a189b0 rdi=fffff900c079ea40
rip=fffff960002d0200 rsp=fffff88005f63290 rbp=0000000000000001
 r8=0000000000000001  r9=000000000000021c r10=0000000000000001
r11=0000000000000000 r12=fffff900c1e7c630 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
win32k!vMirrorIncludeNotify+0x10:
fffff960`002d0200 d4              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x3B

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff960002d0200

STACK_TEXT:  
fffff880`05f63290 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!vMirrorIncludeNotify+0x10


CHKIMG_EXTENSION: !chkimg -lo 50 -db !win32k
4 errors : !win32k (fffff960002d0200-fffff960002d0230)
fffff960002d0210 *d9  0f  ba  60  38  19  73  66  f6  40  38  01  74  60  8b  4a ...`[email protected]`.J
fffff960002d0220 *c6  0f  ba  e1  1a  73  57  48  3b  15  b2  4a  09  00  74  4e .....sWH;..J..tN
fffff960002d0230 *81  02  48  0f  ba  e0  17  73  0b  b8  00  02  00  00  66  85 ..H....s......f.

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

STACK_COMMAND:  .cxr 0xfffff88005f628b0 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------

 

[juicyxeno]

I ran memtest with one stick, and I got 30k errors in 7 mins. The 1st pass was 50% done. I didn't see a temperature reading though.

As far as I know, I'm not overclocking. The only changes I've made to the default settings were to set the RAM voltage up to 1.65(as suggested on the stick). However, I've also read that i5/i7 systems need memory running at 1.6 or lowever... I've just set the ram to 1.6.

Here is the link to the CBS log for the system file check.
MEGAUPLOAD - The leading online storage and file delivery service

Thanks helping guys! I really appreciate it.

 

[usasma]

If you're getting memory errors the rest of the stuff isn't important until the memory errors are fixed.

Start with Step 7 in this link to figure out which stick/slot is at fault: Memory Diagnostics