BSOD Error, Help please ;)

[ap0c07]

Hey guys I'm new to these forums and I thought I would give it a try to see if anyone else has an idea of what the issue is. I have been getting the BSOD for like a year now, but only frequently has it really been bothering me, it has happened 4 times today...

The error is consistant.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000002
BCP3: 00000001
BCP4: 88D8B796
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini012010-06.dmp
C:\Users\Owner\AppData\Local\Temp\WER-43765-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WEREBE6.tmp.version.txt

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Microsoft Online Crash Analysis

I have been googling some of these errors and I haven't been lucky with any help. If anyone knows what could be the issue and how to address it I would be forever thankful. I believe a long time ago I did some research and found it was my Realtek network adapter? Maybe? I'm not sure. But my specs are in my profile.

I hope you can help! Thanks again


What I do when it crashes changes a lot. Sometimes I am in my game (Counter strike) or sometimes I am just surfing the web.

If i didnt post in the right place, i apologize, i am trying to figure this site out still.

 

[zigzag3143]

Hey guys I'm new to these forums and I thought I would give it a try to see if anyone else has an idea of what the issue is. I have been getting the BSOD for like a year now, but only frequently has it really been bothering me, it has happened 4 times today...

The error is consistant.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000002
BCP3: 00000001
BCP4: 88D8B796
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini012010-06.dmp
C:\Users\Owner\AppData\Local\Temp\WER-43765-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WEREBE6.tmp.version.txt

Read our privacy statement:
Microsoft Online Crash Analysis

I have been googling some of these errors and I haven't been lucky with any help. If anyone knows what could be the issue and how to address it I would be forever thankful. I believe a long time ago I did some research and found it was my Realtek network adapter? Maybe? I'm not sure. But my specs are in my profile.

I hope you can help! Thanks again


What I do when it crashes changes a lot. Sometimes I am in my game (Counter strike) or sometimes I am just surfing the web.

If i didnt post in the right place, i apologize, i am trying to figure this site out still.

Hi and welcome

the probable cause is your realtek network driver.

I would replace it and run system file check
type cmd in search>right click and run as admin. sfc /scannow

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini012010-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
Machine Name:
Kernel base = 0x82c13000 PsLoadedModuleList = 0x82d20930
Debug session time: Wed Jan 20 14:58:31.177 2010 (GMT-5)
System Uptime: 0 days 0:20:05.916
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 1, 88d83796}

Unable to load image \SystemRoot\system32\DRIVERS\Rtlh86.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtlh86.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtlh86.sys
Unable to load image \SystemRoot\system32\DRIVERS\Epfwndis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Epfwndis.sys
*** ERROR: Module load completed but symbols could not be loaded for Epfwndis.sys
Probably caused by : Rtlh86.sys ( Rtlh86+6175 )

Followup: MachineOwner
---------

 

[ap0c07]

Thank you, I was also curious on how to replace it? I'm kind of new to this. But in my device manager it says that the driver is the latest updated one. So how do i uninstall it and reinstall it, without messing up the computer?

 

[Timmah]

Right-Click>Uninstall Realtek, Then reboot the computer. It'll be reinstalled.

 

[ap0c07]

Thank you!