Punkbuster has issues, please uninstall it and don't reinstall until after we're done troubleshooting.
Netgear WN311B Wireless Control Service also has issues. Please do the following:
- download the latest version of the Win7 compatible software/drivers from here:
Answer
- uninstall the current software/drivers from your system.
- install the freshly downloaded software/drivers
- monitor for further BSOD's
Then please open up Device Manager and expand the Network Adapters section if it's not already expanded. Right click on each and
UNINSTALL the following devices:
- ISATAP
- Teredo
- 6to4
- unknown
These devices are associated with IPv6 and will reinstall themselves on the next reboot if they are needed. But, most times they aren't needed and don't come back.
Also, you're having issues with your ATI video card (Windows has stopped this device because it has reported problems. (Code 43)). Please do the following:
- download the latest graphics drivers from the Gateway Support website
- uninstall the current graphics drivers
- install the freshly downloaded graphics drivers.
Then please uninstall the Catalyst Control Center from Control Panel...Programs...Uninstall a program (it has been known to cause issues with some Win7 installations. If you're unable to uninstall it, then use this free utility to stop it from loading at startup:
Autoruns for Windows
Then check in MSINFO32...Components...Problem Devices to see if it's gone from there.
This memory dump blames lvuvc64.sys - your Logitech USB Video Class Driver (WebCam). Please do the following:
- download the latest Win7 version of the Logitech WebCam drivers
- uninstall the current drivers
- install the freshly downloaded drivers
- monitor for further BSOD's.
It is possible that the following older drivers may be causing your problems.
Please either
REMOVE or
Update the older drivers listed below.
HOW TO FIND DRIVERS:
DO NOT use Windows Update or the Update Driver function of Device Manager as they are not the most current versions available.
Also,
DO NOT update from the PC Manufacturer's website unless the Driver Reference cited below states that you should get the drivers from the OEM.
The most common drivers are located on this page:
Driver Reference
If you can't find the driver, post back and we'll see what we can find.
Here's the older drivers that were found in the memory dump files:
Code:
[FONT=lucida console]
AtiPcie.sys Mon Nov 06 11:59:54 2006 (454F6A0A)
- ATI PCIE Driver for ATI PCIE chipset (try Gateway for mobo/chipset drivers)
- [URL="http://www.carrona.org/dvrref.html#AtiPcie.sys"]Driver Reference[/URL]
AVer88xHD64.sys Sun Apr 08 23:47:40 2007 (4619B75C)
- AVerMedia 23888 AvStream Video Capture
- [URL="http://www.carrona.org/dvrref.html#AVer88xHD64.sys"]Driver Reference[/URL]
CAXHWBS2.sys Wed Nov 08 19:16:54 2006 (45527376)
- Conexant Modem
- [URL="http://www.carrona.org/dvrref.html#CAXHWBS2.sys"]Driver Reference[/URL]
CAX_DPV.sys Wed Nov 08 19:19:08 2006 (455273FC)
- Conexant Modem
- [URL="http://www.carrona.org/dvrref.html#CAX_DPV.sys"]Driver Reference[/URL]
CAX_CNXT.sys Wed Nov 08 19:15:48 2006 (45527334)
- Conexant Modem
- [URL="http://www.carrona.org/dvrref.html#CAX_CNXT.sys"]Driver Reference[/URL]
RTS5121.sys Wed Jun 04 02:06:52 2008 (484630FC)
- Realtek USB Mass Storage (Card Reader) Driver
- [URL="http://www.carrona.org/dvrref.html#RTS5121.sys"]Driver Reference[/URL]
LVUSBS64.sys Fri May 11 20:01:20 2007 (464503D0)
- Logitech Camera driver
- [URL="http://www.carrona.org/dvrref.html#LVUSBS64.sys"]Driver Reference[/URL]
usbcir.sys Sat Jan 19 01:34:01 2008 (479199D9)
- ENE USB Consumer IR Driver for eHome
- [URL="http://www.carrona.org/dvrref.html#usbcir.sys"]Driver Reference[/URL]
RTKVHD64.sys Tue Aug 19 06:00:43 2008 (48AA99CB)
- Realtek High Definition Audio Function Driver
- [URL="http://www.carrona.org/dvrref.html#RTKVHD64.sys"]Driver Reference[/URL]
mdmxsdk.sys Mon Jun 19 17:27:26 2006 (449716BE)
- Conexant Modem Diagnostic Interface x86 Driver
- [URL="http://www.carrona.org/dvrref.html#mdmxsdk.sys"]Driver Reference[/URL]
xaudio64.sys Fri Aug 04 20:42:47 2006 (44D3E987)
- Conexant Modem Audio
- [URL="http://www.carrona.org/dvrref.html#xaudio64.sys"]Driver Reference[/URL]
lvuvc64.sys Fri May 11 19:59:12 2007 (46450350)
- Logitech USB Video Class Driver (WebCam)
- [URL="http://www.carrona.org/dvrref.html#lvuvc64.sys"]Driver Reference[/URL]
[/FONT]
McAfee can get corrupted and cause similar problems. Please do the following if the other stuff hasn't helped:
Anti-Virus Removal:
- download a free antivirus for testing purposes:
Free AntiVirus
- uninstall the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool:
How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
-
IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Tue Nov 16 13:28:19.428 2010 (UTC - 5:00)
System Uptime: 0 days 11:58:20.011
*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
[COLOR=Red][B]Probably caused by : lvuvc64.sys[/B][/COLOR]
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`0bbda9b0 fffffa80`0713a040 fffffa80`0dc7d010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
