BSOD bugcode_usb_driver

[sam1734]

Hi
I have had this a few times on my computer. Please could you help?
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HOMEPC
System Manufacturer HP-Pavilion
System Model KE615AA-ABU s3322.uk
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 5.09, 20/11/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name HomePC\Sam & Wayne
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 798 MB
Total Virtual Memory 4.23 GB
Available Virtual Memory 2.85 GB
Page File Space 2.29 GB
Page File C:\pagefile.sys

OS never been unstalled computer brought april 2008
I have followed the BSOD instructions but wheni come to do the perfmon / report it generates and then come up with an error so cannot do that part and i have tried 4 times.

Sorry if i have missed any information out i have tried to be as throught as i can I have never posted on a website like this before so any help would be much appreciated as i dont want my computer to die as my laptop did several years ago.

Thanks again in advance
Sam
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[richc46]

Welcome
You had several dump reports each givning a different driver as a cause. One gave memory, at this point, I think that the most likely cause of your problem.

Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

It may take several attempts more to resolve your problem. The cause is not clear at this point, but memory seems the most likely.

 

[sam1734]

hi

i did the test below and there was 100% pass no problems found

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