BSOD BC Code A

[svennis]

Hey, for a while ago I got a problem with BSOD.

BCCode: a
BCP1: 00000016
BCP2: 0000001B
BCP3: 00000000
BCP4: 82AF9FFB
Os Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Anyone know a solution for this?

 

[stoneys-nutz]

Hello svennis,
Fill in you system specs and upload the dump file and we will try and help.
Go to C > Windows > Minidump Files and zip up the files, upload them with your next post.
You may have to save them to your desktop first.

 

[svennis]

Here they are.. I think

 

[stoneys-nutz]

Here are the results of your bugcheck.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.


Have you added any new software/hardware ?.

Just until this is fixed, un-install your AV software, and any spyware software you may have, don't forget to re-install when finished.

If you have anything overclocked, set it back to default.

Open a command prompt as administrator and type sfc/scannow press enter and let it scan, if errors are found, you may need to do this more than once, until system is clean.

Remove any USB add ons, just leave mouse and keyboard plugged in.

Go to Event Viewer and look for any errors that may help with this.

I will check the drivers when i get a minute, but for now, carry on with the above.

 

[svennis]

So far, so good. sfc/scannow found several problems, but couldn't fix them all. Didn't find anything that made sense in Event Viewer..

 

[svennis]

and hello to you, BSOD. : (
No, I havent added any new hard-/software. Nothings overclocked..
In Event Viewer I found a failure with "Kernel-Power" or some.. If that helps

 

[usasma]

Just a hunch, but try this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: Download and run the Norton Removal Tool
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:

AtiPcie.sys  Mon Oct 30 14:23:10 2006 - ATI PCIE Driver for ATI PCIE chipset - http://www.carrona.org/dvrref.html#AtiPcie.sys
DKbFltr.sys  Thu Oct 19 04:24:28 2006 - Dritek Keyboard Filter driver - http://www.carrona.org/dvrref.html#DKbFltr.sys
mdmxsdk.sys  Mon Jun 19 17:26:59 2006 - Diagnostic Interface x86 Driver by Conexant (most   likely a modem) - http://www.carrona.org/dvrref.html#mdmxsdk.sys

If that doesn't fix it, please run Driver Verifier according to these directions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users

Summary of the BSOD:

Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Wed Apr 14 16:44:52.607 2010 (GMT-4)
System Uptime: 0 days 0:32:45.424
BugCheck A, {16, 1b, 0, 82aeaffb}
Probably caused by : ntkrpamp.exe ( nt!KiTimerListExpire+5b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System

 

[svennis]

So far a day without BSOD.:D